Employee Scheduling Software · reliability comparison
7shifts vs Deputy: which is more reliable? (2026)
Deputy is more reliable than 7shifts, scoring 95.5 vs 59.8 out of 100. Over the last 90 days 7shifts reported 3 incidents and Deputy reported 3, with effective uptime of 99.29% and 99.98% respectively. Deputy resolves incidents faster on average (52m).
Data updated Nov 2, 2026 · How we score
| Metric | 7shifts | Deputy |
|---|---|---|
| Reliability score | 59.8 | 95.5 |
| Rank (employee scheduling apps) | #10 | #7 |
| Uptime (90 days) | 99.29% | 99.98% |
| Incidents (90 days) | 3 | 3 |
| Partial / major outages | 1 | 1 |
| Avg time to resolve | 16h 55m | 52m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where 7shifts and Deputy differ
- Deputy fixes problems faster: 52m on average, against 16h 55m for 7shifts (19.6× quicker).
- 7shifts's longest outage on record lasted 1d (Jul 1, 2026); Deputy's lasted 4h 20m (Apr 6, 2026).
90-day uptime
7shifts
Deputy
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent 7shifts incidents
- MaintenanceOct 23, 2026 · ongoing
We will be performing planned database maintenance impacting 7shifts payroll only
Affected: 7shifts Payroll
- Degraded performanceOct 7, 2026 · resolved in 21m
Delays in schedule data updating
Affected: App
- Degraded performanceOct 3, 2026 · resolved in 1d 4h
Delayed sales and labor integration data
Affected: Touchbistro, Qu POS, Revel, Toast, SpotOn, Square
- MaintenanceSep 14, 2026 · ongoing
Affected: Tip Payouts, API, 7shifts Payroll, Heartland, Square, Touchbistro +14 more
- Partial outageAug 31, 2026 · resolved in 21h 30m
Login Unavailable for Some Usersofficial update ↗
Affected: App, Android App, iOS App
Recent Deputy incidents
- InformationalOct 21, 2026 · resolved in 2h 30m
- Partial outageAug 7, 2026 · resolved in 52m
Analytics failing to load with "Invalid control source"
Affected: Deputy - UK
- InformationalAug 5, 2026 · resolved in 2h 12m
Other employee scheduling apps to consider
- Buddy Punch · #1 · 100% uptime
- Connecteam · #2 · 100% uptime
- QuickBooks Time · #3 · 100% uptime
- Shiftboard · #4 · 100% uptime
See the full most reliable employee scheduling software ranking →