Employee Scheduling Software · reliability comparison
7shifts vs Planday: which is more reliable? (2026)
Planday is more reliable than 7shifts, scoring 94.0 vs 59.8 out of 100. Over the last 90 days 7shifts reported 3 incidents and Planday reported 4, with effective uptime of 99.29% and 99.97% respectively. Planday resolves incidents faster on average (54m).
Data updated Nov 1, 2026 · How we score
| Metric | 7shifts | Planday |
|---|---|---|
| Reliability score | 59.8 | 94.0 |
| Rank (employee scheduling apps) | #10 | #9 |
| Uptime (90 days) | 99.29% | 99.97% |
| Incidents (90 days) | 3 | 4 |
| Partial / major outages | 1 | 1 |
| Avg time to resolve | 16h 55m | 54m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where 7shifts and Planday differ
- Planday reported 33% more incidents than 7shifts over the last 90 days (4 vs 3).
- Planday fixes problems faster: 54m on average, against 16h 55m for 7shifts (18.8× quicker).
- 7shifts's longest outage on record lasted 1d (Jul 1, 2026); Planday's lasted 1h 43m (Nov 19, 2025).
90-day uptime
7shifts
Planday
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent 7shifts incidents
- MaintenanceOct 23, 2026 · ongoing
We will be performing planned database maintenance impacting 7shifts payroll only
Affected: 7shifts Payroll
- Degraded performanceOct 7, 2026 · resolved in 21m
Delays in schedule data updating
Affected: App
- Degraded performanceOct 3, 2026 · resolved in 1d 4h
Delayed sales and labor integration data
Affected: Revel, Toast, SpotOn, Square, Touchbistro, Qu POS
- MaintenanceSep 14, 2026 · ongoing
Affected: ADP, Square, Status Page, App, Android App, Toast +14 more
- Partial outageAug 31, 2026 · resolved in 21h 30m
Login Unavailable for Some Usersofficial update ↗
Affected: App, Android App, iOS App
Recent Planday incidents
- Partial outageNov 1, 2026 · resolved in 39m
Affected: Web, Punch Clock, Mobile App - iOS, Mobile App - Android, Mobile Kiosk App, Open API +1 more
- InformationalOct 30, 2026 · resolved in <1m
- Degraded performanceAug 10, 2026 · resolved in 33m
Affected: Web
- Degraded performanceAug 6, 2026 · resolved in 1h 30m
Degraded performance in some parts of our product - Particularly on Payroll export
Affected: Web
Other employee scheduling apps to consider
- Buddy Punch · #1 · 100% uptime
- Connecteam · #2 · 100% uptime
- QuickBooks Time · #3 · 100% uptime
- Shiftboard · #4 · 100% uptime
See the full most reliable employee scheduling software ranking →