Email Marketing Platforms · reliability comparison
ActiveCampaign vs GetResponse: which is more reliable? (2026)
GetResponse is more reliable than ActiveCampaign, scoring 90.9 vs 49.1 out of 100. Over the last 90 days ActiveCampaign reported 9 incidents and GetResponse reported 2, with effective uptime of 98.11% and 99.94% respectively. GetResponse resolves incidents faster on average (3h 47m).
Data updated Nov 1, 2026 · How we score
| Metric | ActiveCampaign | GetResponse |
|---|---|---|
| Reliability score | 49.1 | 90.9 |
| Rank (email marketing platforms) | #14 | #7 |
| Uptime (90 days) | 98.11% | 99.94% |
| Incidents (90 days) | 9 | 2 |
| Partial / major outages | 7 | 0 |
| Avg time to resolve | 5h 36m | 3h 47m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where ActiveCampaign and GetResponse differ
- ActiveCampaign reported 4.5× as many incidents as GetResponse over the last 90 days (9 vs 2).
- ActiveCampaign had 7 partial or major outages, compared with 0 for GetResponse.
- GetResponse fixes problems faster: 3h 47m on average, against 5h 36m for ActiveCampaign.
- ActiveCampaign's longest outage on record lasted 3d (Feb 10, 2026); GetResponse's lasted 2d 11h (May 8, 2026).
90-day uptime
ActiveCampaign
GetResponse
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent ActiveCampaign incidents
- Degraded performanceOct 27, 2026 · resolved in 35m
Delayed Processing for Imports, Exports, Bulk Actions, and Campaign sending.
Affected: Campaigns
- Major outageOct 22, 2026 · resolved in 8h 39m
System outage - 10/22/2026official update ↗
Affected: API Availability, Email, API Availability, API Availability, SMS, ARC & ARC Services +36 more
- InformationalOct 20, 2026 · resolved in 13m
- Partial outageOct 8, 2026 · resolved in 3h 23m
Whatsapp message responses delayedofficial update ↗
Affected: WhatsApp
- Major outageSep 28, 2026 · resolved in 3h 50m
Transactional Email Failuresofficial update ↗
Affected: Email
- Partial outageSep 14, 2026 · resolved in 26m
Bulk Edit of contacts is not applying filters.
Affected: CRM, CRM, CRM
Recent GetResponse incidents
- Degraded performanceOct 21, 2026 · resolved in 3h 24m
File uploads temporarily unavailable in Webinars
Affected: Webinars
- Degraded performanceSep 14, 2026 · resolved in 4h 10m
Issues with image loading affecting Self Service Clients
Affected: Image Hosting
Other email marketing platforms to consider
- Drip · #1 · 100% uptime
- MailerLite · #2 · 100% uptime
- Omnisend · #3 · 100% uptime
- AWeber · #4 · 100% uptime
See the full most reliable email marketing platforms ranking →