E-Signature Software · reliability comparison
Adobe Acrobat Sign vs Yousign: which is more reliable? (2026)
Yousign is more reliable than Adobe Acrobat Sign, scoring 64.2 vs 61.6 out of 100. Over the last 90 days Adobe Acrobat Sign reported 16 incidents and Yousign reported 9, with effective uptime of 99.28% and 99.50% respectively. Adobe Acrobat Sign resolves incidents faster on average (4h).
Data updated Nov 1, 2026 · How we score
| Metric | Adobe Acrobat Sign | Yousign |
|---|---|---|
| Reliability score | 61.6 | 64.2 |
| Rank (e-signature tools) | #10 | #9 |
| Uptime (90 days) | 99.28% | 99.50% |
| Incidents (90 days) | 16 | 9 |
| Partial / major outages | 2 | 3 |
| Avg time to resolve | 4h | 6h 37m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Adobe Acrobat Sign and Yousign differ
- Adobe Acrobat Sign reported 78% more incidents than Yousign over the last 90 days (16 vs 9).
- Yousign had 3 partial or major outages, compared with 2 for Adobe Acrobat Sign.
- Adobe Acrobat Sign fixes problems faster: 4h on average, against 6h 37m for Yousign.
- Adobe Acrobat Sign's longest outage on record lasted 1d 4h (Sep 17, 2026); Yousign's lasted 6h 6m (Dec 18, 2025).
90-day uptime
Adobe Acrobat Sign
Yousign
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Adobe Acrobat Sign incidents
- Degraded performanceNov 1, 2026 · resolved in 28m
- Degraded performanceOct 27, 2026 · resolved (duration not published)
- Degraded performanceOct 27, 2026 · resolved in 12m
- Degraded performanceOct 27, 2026 · resolved in 3h 24m
- Degraded performanceOct 25, 2026 · resolved in 1m
- Degraded performanceOct 21, 2026 · resolved in <1m
Recent Yousign incidents
- Degraded performanceOct 16, 2026 · resolved in 19m
Delays in processing simple and advanced electronic seals
Affected: API V3 - https://api.yousign.app
- Partial outageOct 16, 2026 · resolved in 25m
Identity verification unavailable for AES and Verify
Affected: APP V3 - https://yousign.app, API V3 - https://api.yousign.app
- Partial outageOct 7, 2026 · resolved in 5h 40m
Degraded performance on Yousign v3 (API and web application)official update ↗
Affected: APP V3 - https://yousign.app, API V3 - https://api.yousign.app
- InformationalOct 2, 2026 · resolved in 2d 1h
Degraded access for some users on the Orange network
Affected: API V2 - https://api.yousign.com, APP V3 - https://yousign.app, APP V2 - https://webapp.yousign.com, API V3 - https://api.yousign.app
- Partial outageSep 14, 2026 · resolved in 1h 42m
Affected: APP V3 - https://yousign.app, API V3 - https://api.yousign.app
- Degraded performanceSep 4, 2026 · resolved in 8h 36m
Delayed or failed email delivery to Microsoft sender addresses
Affected: Youtrust Notification Providers