Payment Processors · reliability comparison
Adyen vs Braintree: which is more reliable? (2026)
Braintree is more reliable than Adyen, scoring 94.0 vs 84.8 out of 100. Over the last 90 days Adyen reported 10 incidents and Braintree reported 2, with effective uptime of 99.95% and 99.97% respectively. Braintree resolves incidents faster on average (2h 7m).
Data updated Nov 2, 2026 · How we score
| Metric | Adyen | Braintree |
|---|---|---|
| Reliability score | 84.8 | 94.0 |
| Rank (payment processors) | #6 | #1 |
| Uptime (90 days) | 99.95% | 99.97% |
| Incidents (90 days) | 10 | 2 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 7h 14m | 2h 7m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Adyen and Braintree differ
- Adyen reported 5× as many incidents as Braintree over the last 90 days (10 vs 2).
- Braintree fixes problems faster: 2h 7m on average, against 7h 14m for Adyen (3.4× quicker).
- Adyen's longest incident on record lasted 3d (Jul 31, 2026); Braintree's lasted 3h 2m (Sep 23, 2026).
90-day uptime
Adyen
Braintree
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Adyen incidents
- InformationalNov 1, 2026 · resolved in 3h 38m
Givex is experiencing higher error rates
Affected: Acquirer payments performance
- InformationalOct 31, 2026 · resolved in 15h 34m
Givex is experiencing higher error rates
Affected: Acquirer payments performance
- InformationalOct 31, 2026 · resolved in 36m
MoMo is experiencing higher error rates
Affected: Acquirer payments performance
- InformationalOct 31, 2026 · resolved in 3h 58m
AntFinancialOSP is experiencing offer conversion issues
Affected: Acquirer payments performance
- InformationalSep 30, 2026 · resolved in 2d 5h
Payout delay for a subset of BRL transactions
Affected: Settlement payout
- InformationalSep 30, 2026 · resolved in 12m
MB WAY is experiencing higher refusal rates
Affected: Acquirer payments performance
Recent Braintree incidents
- Degraded performanceSep 23, 2026 · resolved in 3h 2m
Detected Resolved: Impact to Braintree Apple Pay Tokenization (PP-LIVE-109944)
Affected: Enterprise Solutions (Braintree) > United States Transaction Processing, Enterprise Solutions (Braintree) > Gateway API
- Degraded performanceSep 22, 2026 · resolved in 1h 11m
Impact to PayPal Checkout (PP-LIVE-109937)
Affected: Online Checkout, Enterprise Solutions (Braintree) > GraphQL API