SMS & Voice APIs · reliability comparison
Africa's Talking vs Bird: which is more reliable? (2026)
Africa's Talking is more reliable than Bird, scoring 78.7 vs 61.7 out of 100. Over the last 90 days Africa's Talking reported 5 incidents and Bird reported 8, with effective uptime of 99.80% and 99.47% respectively. Africa's Talking resolves incidents faster on average (6h 12m).
Data updated Nov 1, 2026 · How we score
| Metric | Africa's Talking | Bird |
|---|---|---|
| Reliability score | 78.7 | 61.7 |
| Rank (SMS & voice APIs) | #4 | #6 |
| Uptime (90 days) | 99.80% | 99.47% |
| Incidents (90 days) | 5 | 8 |
| Partial / major outages | 3 | 0 |
| Avg time to resolve | 6h 12m | 12h 38m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Africa's Talking and Bird differ
- Bird reported 60% more incidents than Africa's Talking over the last 90 days (8 vs 5).
- Africa's Talking had 3 partial or major outages, compared with 0 for Bird.
- Africa's Talking fixes problems faster: 6h 12m on average, against 12h 38m for Bird (2.0× quicker).
- Africa's Talking's longest outage on record lasted 7h 2m (Feb 17, 2026); Bird's lasted 1d 23h (Nov 24, 2025).
90-day uptime
Africa's Talking
Bird
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Africa's Talking incidents
- Partial outageSep 24, 2026 · resolved in 25m
Affected: Bulk, Airtime, USSD
- Degraded performanceSep 13, 2026 · resolved in 23h 21m
Affected: Voice
- Partial outageSep 4, 2026 · resolved in 24m
Affected: Bulk, Airtime, USSD
- Partial outageAug 27, 2026 · resolved in 40m
Outage on Outgoing SMS Requests
Affected: Bulk
- InformationalAug 7, 2026 · resolved in 7h 56m
Voice Service Down Time in Tanzania
Affected: Voice
- InformationalJun 27, 2026 · resolved in 38d 3h
Affected: Voice
Recent Bird incidents
- Degraded performanceOct 23, 2026 · resolved in 28m
Affected: Bird Platform
- Degraded performanceOct 5, 2026 · resolved in 53m
Bird.com Platform: Increased 5xx errors and delivery deliays
Affected: Bird Platform
- Degraded performanceOct 4, 2026 · resolved in 47m
Increased delivery latency for SMS service
Affected: SMS - API, SMS - SMPP - EU - SMPP01, SMS - SMPP - EU - SMPP02, SMS - SMPP - EU - SMPP03, Channels - Europe, SMS - API V1 +3 more
- Degraded performanceSep 26, 2026 · resolved in 19m
Increased Error rates on USA Bird Platform API
Affected: Bird Platform
- InformationalSep 18, 2026 · resolved in 1h 29m
Elevated processing delays — US region
Affected: Analytics - US (West), Campaigns - US (West), Channels - US (West), Connectors - US (West), Contacts - US (West), Flows - US (West) +2 more
- Degraded performanceSep 17, 2026 · resolved in 1h 22m
Elevated API errors and voice call setup failures (US)
Affected: Bird Platform