SMS & Voice APIs · reliability comparison
Africa's Talking vs Infobip: which is more reliable? (2026)
Africa's Talking is more reliable than Infobip, scoring 78.7 vs 73.1 out of 100. Over the last 90 days Africa's Talking reported 5 incidents and Infobip reported 25, with effective uptime of 99.80% and 99.73% respectively. Infobip resolves incidents faster on average (39m).
Data updated Nov 1, 2026 · How we score
| Metric | Africa's Talking | Infobip |
|---|---|---|
| Reliability score | 78.7 | 73.1 |
| Rank (SMS & voice APIs) | #5 | #6 |
| Uptime (90 days) | 99.80% | 99.73% |
| Incidents (90 days) | 5 | 25 |
| Partial / major outages | 3 | 10 |
| Avg time to resolve | 6h 12m | 39m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Africa's Talking and Infobip differ
- Infobip reported 5× as many incidents as Africa's Talking over the last 90 days (25 vs 5).
- Infobip had 10 partial or major outages, compared with 3 for Africa's Talking.
- Infobip fixes problems faster: 39m on average, against 6h 12m for Africa's Talking (9.5× quicker).
- Africa's Talking's longest outage on record lasted 7h 2m (Feb 17, 2026); Infobip's lasted 2h 9m (Aug 15, 2026).
90-day uptime
Africa's Talking
Infobip
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Africa's Talking incidents
- Partial outageSep 24, 2026 · resolved in 25m
Affected: Bulk, Airtime, USSD
- Degraded performanceSep 13, 2026 · resolved in 23h 21m
Affected: Voice
- Partial outageSep 4, 2026 · resolved in 24m
Affected: Bulk, Airtime, USSD
- Partial outageAug 27, 2026 · resolved in 40m
Outage on Outgoing SMS Requests
Affected: Bulk
- InformationalAug 7, 2026 · resolved in 7h 56m
Voice Service Down Time in Tanzania
Affected: Voice
- InformationalJun 27, 2026 · resolved in 38d 3h
Affected: Voice
Recent Infobip incidents
- Degraded performanceOct 31, 2026 · resolved in 8m
Global (Europe) - Partial Packet Loss
Affected: Global (Europe), Global (Europe)
- Degraded performanceOct 28, 2026 · resolved in 27m
United States - HTTP API Degradation
Affected: United States
- Degraded performanceOct 23, 2026 · resolved in 54m
Global (Europe)- Conversations Slowness and Errors
Affected: Global (Europe)
- Partial outageOct 23, 2026 · resolved in 21m
United States - SMPP service degradation
Affected: United States
- Degraded performanceOct 22, 2026 · resolved in 1h 17m
Multiple Locations - Customer Portal Login Service Degradation
Affected: Global (Europe), Great Britain, Indonesia, Saudi Arabia, United Arab Emirates, United States
- Degraded performanceOct 20, 2026 · resolved in 16m
United States - Multiple Service Degradation
Affected: United States
Other SMS & voice APIs to consider
- Plivo · #1 · 100% uptime
- SignalWire · #2 · 99.94% uptime
- Telesign · #3 · 99.91% uptime
- Textmagic · #4 · 99.82% uptime