SMS & Voice APIs · reliability comparison
Africa's Talking vs Telesign: which is more reliable? (2026)
Telesign is more reliable than Africa's Talking, scoring 89.4 vs 78.7 out of 100. Over the last 90 days Africa's Talking reported 5 incidents and Telesign reported 8, with effective uptime of 99.80% and 99.91% respectively. Telesign resolves incidents faster on average (1h 27m).
Data updated Nov 1, 2026 · How we score
| Metric | Africa's Talking | Telesign |
|---|---|---|
| Reliability score | 78.7 | 89.4 |
| Rank (SMS & voice APIs) | #5 | #3 |
| Uptime (90 days) | 99.80% | 99.91% |
| Incidents (90 days) | 5 | 8 |
| Partial / major outages | 3 | 1 |
| Avg time to resolve | 6h 12m | 1h 27m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Africa's Talking and Telesign differ
- Telesign reported 60% more incidents than Africa's Talking over the last 90 days (8 vs 5).
- Africa's Talking had 3 partial or major outages, compared with 1 for Telesign.
- Telesign fixes problems faster: 1h 27m on average, against 6h 12m for Africa's Talking (4.3× quicker).
- Africa's Talking's longest outage on record lasted 7h 2m (Feb 17, 2026); Telesign's lasted 3h 36m (Oct 3, 2026).
90-day uptime
Africa's Talking
Telesign
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Africa's Talking incidents
- Partial outageSep 24, 2026 · resolved in 25m
Affected: Bulk, Airtime, USSD
- Degraded performanceSep 13, 2026 · resolved in 23h 21m
Affected: Voice
- Partial outageSep 4, 2026 · resolved in 24m
Affected: Bulk, Airtime, USSD
- Partial outageAug 27, 2026 · resolved in 40m
Outage on Outgoing SMS Requests
Affected: Bulk
- InformationalAug 7, 2026 · resolved in 7h 56m
Voice Service Down Time in Tanzania
Affected: Voice
- InformationalJun 27, 2026 · resolved in 38d 3h
Affected: Voice
Recent Telesign incidents
- InformationalOct 22, 2026 · resolved in 4m
Affected: Verify API
- InformationalOct 21, 2026 · resolved in <1m
Affected: Voice, Voice verify
- InformationalOct 17, 2026 · resolved in <1m
Affected: Phone ID, SMS, SMS Verify
- Degraded performanceOct 16, 2026 · resolved in 22m
Affected: Intelligence, Phone ID, Phone ID Contact, Phone ID Live, Phone ID Number deactivation, Phone ID Porting status +3 more
- MaintenanceOct 15, 2026 · resolved (duration not published)
[Scheduled] Regulatory Update 📢 Australia and ACMA's SMS Sender ID Register - May 2026
- InformationalOct 14, 2026 · resolved in 28m
Affected: EMEA - All countries, APAC - All countries, NA & LATAM - All countries
Other SMS & voice APIs to consider
- Plivo · #1 · 100% uptime
- SignalWire · #2 · 99.94% uptime
- Textmagic · #4 · 99.82% uptime
- Infobip · #6 · 99.73% uptime