SMS & Voice APIs · reliability comparison

Africa's Talking vs Twilio: which is more reliable? (2026)

Africa's Talking is more reliable than Twilio, scoring 73.4 vs 16.0 out of 100. Over the last 90 days Africa's Talking reported 5 incidents and Twilio reported 98, with effective uptime of 99.80% and 96.98% respectively. Twilio resolves incidents faster on average (5h 52m).

Data updated Nov 2, 2026 · How we score

MetricAfrica's TalkingTwilio
Reliability score73.416.0
Rank (SMS & voice APIs)#6#11
Uptime (90 days)99.80%96.98%
Incidents (90 days)598
Partial / major outages30
Avg time to resolve6h 12m5h 52m
Outages we detected00
Transparency scoreCollecting dataCollecting data

Where Africa's Talking and Twilio differ

  • Twilio reported 19.6× as many incidents as Africa's Talking over the last 90 days (98 vs 5).
  • Africa's Talking had 3 partial or major outages, compared with 0 for Twilio.
  • Twilio fixes problems faster: 5h 52m on average, against 6h 12m for Africa's Talking.
  • Africa's Talking's longest outage on record lasted 7h 2m (Feb 17, 2026); Twilio's lasted 3d (Sep 4, 2026).

90-day uptime

Africa's Talking

Aug 5, 2026 – Aug 6, 2026: no incidentsAug 7, 2026: 1 incident (no impact stated)Aug 8, 2026 – Aug 26, 2026: no incidentsAug 27, 2026: 98.60% uptime, 1 incident (Partial outage)Aug 28, 2026 – Sep 3, 2026: no incidentsSep 4, 2026: 99.17% uptime, 1 incident (Partial outage)Sep 5, 2026 – Sep 12, 2026: no incidentsSep 13, 2026: degraded performance, 1 incidentSep 14, 2026: degraded performance, 1 incidentSep 15, 2026 – Sep 23, 2026: no incidentsSep 24, 2026: 99.14% uptime, 1 incident (Partial outage)Sep 25, 2026 – Nov 2, 2026: no incidents
90 days ago99.803% average daily uptimeToday

Twilio

Aug 5, 2026: degraded performance, 2 incidentsAug 6, 2026: degraded performance, 3 incidentsAug 7, 2026: degraded performance, 1 incidentAug 8, 2026: no incidentsAug 9, 2026: degraded performance, 1 incidentAug 10, 2026: degraded performance, 1 incidentAug 11, 2026: degraded performance, 1 incidentAug 12, 2026: degraded performance, 4 incidentsAug 13, 2026: degraded performance, 1 incidentAug 14, 2026: no incidentsAug 15, 2026: degraded performance, 2 incidentsAug 16, 2026: degraded performance, 3 incidentsAug 17, 2026: degraded performance, 4 incidentsAug 18, 2026: degraded performance, 2 incidentsAug 19, 2026: degraded performance, 1 incidentAug 20, 2026: no incidentsAug 21, 2026: 1 incident (no impact stated)Aug 22, 2026 – Aug 23, 2026: no incidentsAug 24, 2026: degraded performance, 1 incidentAug 25, 2026: degraded performance, 3 incidentsAug 26, 2026: degraded performance, 2 incidentsAug 27, 2026: 1 incident (no impact stated)Aug 28, 2026: degraded performance, 1 incidentAug 29, 2026: no incidentsAug 30, 2026: degraded performance, 1 incidentAug 31, 2026: degraded performance, 1 incidentSep 1, 2026: degraded performance, 5 incidentsSep 2, 2026: no incidentsSep 3, 2026: degraded performance, 2 incidentsSep 4, 2026: degraded performance, 1 incidentSep 5, 2026: degraded performance, 2 incidentsSep 6, 2026 – Sep 7, 2026: no incidentsSep 8, 2026: 1 incident (no impact stated)Sep 9, 2026: degraded performance, 2 incidentsSep 10, 2026: 1 incident (no impact stated)Sep 11, 2026: degraded performance, 2 incidentsSep 12, 2026: degraded performance, 1 incidentSep 13, 2026: degraded performance, 1 incidentSep 14, 2026: 1 incident (no impact stated)Sep 15, 2026: degraded performance, 3 incidentsSep 16, 2026: degraded performance, 2 incidentsSep 17, 2026: degraded performance, 2 incidentsSep 18, 2026: degraded performance, 1 incidentSep 19, 2026 – Sep 20, 2026: no incidentsSep 21, 2026: degraded performance, 4 incidentsSep 22, 2026: degraded performance, 5 incidentsSep 23, 2026: degraded performance, 1 incidentSep 24, 2026: degraded performance, 2 incidentsSep 25, 2026: degraded performance, 2 incidentsSep 26, 2026: degraded performance, 1 incidentSep 27, 2026: no incidentsSep 28, 2026: 1 incident (no impact stated)Sep 29, 2026: no incidentsSep 30, 2026: degraded performance, 2 incidentsOct 1, 2026: no incidentsOct 2, 2026: degraded performance, 3 incidentsOct 3, 2026: degraded performance, 1 incidentOct 4, 2026: no incidentsOct 5, 2026: degraded performance, 2 incidentsOct 6, 2026 – Oct 7, 2026: no incidentsOct 8, 2026: degraded performance, 1 incidentOct 9, 2026: no incidentsOct 10, 2026: degraded performance, 2 incidentsOct 11, 2026: no incidentsOct 12, 2026: degraded performance, 1 incidentOct 13, 2026 – Oct 14, 2026: no incidentsOct 15, 2026: degraded performance, 4 incidentsOct 16, 2026: degraded performance, 2 incidentsOct 17, 2026: degraded performance, 1 incidentOct 18, 2026: no incidentsOct 19, 2026: degraded performance, 1 incidentOct 20, 2026: degraded performance, 2 incidentsOct 21, 2026: degraded performance, 2 incidentsOct 22, 2026: degraded performance, 2 incidentsOct 23, 2026: degraded performance, 1 incidentOct 24, 2026: degraded performance, 1 incidentOct 25, 2026 – Oct 26, 2026: no incidentsOct 27, 2026: 1 incident (no impact stated)Oct 28, 2026: degraded performance, 4 incidentsOct 29, 2026: degraded performance, 2 incidentsOct 30, 2026 – Nov 2, 2026: no incidents
90 days ago97.020% average daily uptimeToday

Recent Africa's Talking incidents

Full Africa's Talking reliability report →

Recent Twilio incidents

Full Twilio reliability report →

Other SMS & voice APIs to consider

See the full most reliable sms & voice apis ranking →