Cloud Providers · reliability comparison
Alibaba Cloud vs UpCloud: which is more reliable? (2026)
Alibaba Cloud is more reliable than UpCloud, scoring 100.0 vs 59.1 out of 100. Over the last 90 days Alibaba Cloud reported 0 incidents and UpCloud reported 5, with effective uptime of 100% and 99.37% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Alibaba Cloud | UpCloud |
|---|---|---|
| Reliability score | 100.0 | 59.1 |
| Rank (cloud providers) | — | #4 |
| Uptime (90 days) | 100% | 99.37% |
| Incidents (90 days) | 0 | 5 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | — | 17h 6m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Alibaba Cloud and UpCloud differ
- Alibaba Cloud reported no incidents in the last 90 days, while UpCloud reported 5.
- UpCloud had 1 partial or major outage, compared with 0 for Alibaba Cloud.
- Alibaba Cloud's longest outage on record lasted 10h 19m (Apr 21, 2026); UpCloud's lasted 3h 2m (May 26, 2026).
90-day uptime
Alibaba Cloud
UpCloud
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Alibaba Cloud incidents
No incidents reported by Alibaba Cloud in the last 90 days.
Recent UpCloud incidents
- Degraded performanceOct 23, 2026 · resolved in 1h 48m
UpCloud API and Control Panel Connectivity Issues
Affected: UpCloud Control Panel, API
- Degraded performanceOct 6, 2026 · resolved in 7d 7h
[SG-SIN1] Managed Object Storage Issue
Affected: APAC-1: Managed Object Storage
- Degraded performanceSep 28, 2026 · resolved in 2h 40m
[FI-HEL2]: File Storage Issues
Affected: FI-HEL2: File Storage
- Degraded performanceAug 25, 2026 · resolved in 7h 4m
[DE-FRA1]: Storage Backend Issue
Affected: DE-FRA1: Storage Backends
- Partial outageAug 11, 2026 · resolved in 1h 57m
Affected: AU-SYD1: Cloud Servers, DE-FRA1: Cloud Servers, ES-MAD1: Cloud Servers, FI-HEL1: Cloud Servers, FI-HEL2: Cloud Servers, NL-AMS1: Cloud Servers +9 more
Other cloud providers to consider
- IBM Cloud · #1 · 100% uptime
- Hetzner Cloud · #2 · 99.61% uptime
- Amazon Web Services (AWS) · #3 · 99.43% uptime
- Google Cloud · #5 · 98.90% uptime