Gym & Studio Management Software · reliability comparison
Arketa vs Mindbody: which is more reliable? (2026)
Arketa is more reliable than Mindbody, scoring 82.7 vs 59.5 out of 100. Over the last 90 days Arketa reported 24 incidents and Mindbody reported 7, with effective uptime of 100% and 99.42% respectively. Arketa resolves incidents faster on average (<1m).
Data updated Nov 2, 2026 · How we score
| Metric | Arketa | Mindbody |
|---|---|---|
| Reliability score | 82.7 | 59.5 |
| Rank (gym & studio management apps) | #9 | #13 |
| Uptime (90 days) | 100% | 99.42% |
| Incidents (90 days) | 24 | 7 |
| Partial / major outages | 24 | 1 |
| Avg time to resolve | <1m | 15h 55m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Arketa and Mindbody differ
- Arketa reported 3.4× as many incidents as Mindbody over the last 90 days (24 vs 7).
- Arketa had 24 partial or major outages, compared with 1 for Mindbody.
- Arketa fixes problems faster: <1m on average, against 15h 55m for Mindbody (Infinity× quicker).
90-day uptime
Arketa
Mindbody
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Arketa incidents
- Partial outageOct 21, 2026 · resolved in <1m
- Partial outageOct 21, 2026 · resolved (duration not published)
- Partial outageOct 21, 2026 · resolved in <1m
- Partial outageOct 19, 2026 · resolved in <1m
- Partial outageOct 19, 2026 · resolved in <1m
- Partial outageOct 19, 2026 · resolved in <1m
Recent Mindbody incidents
- InformationalOct 26, 2026 · resolved in 2d 18h
- InformationalOct 26, 2026 · resolved in 1h 55m
- Degraded performanceOct 20, 2026 · resolved in 1h 28m
Error accessing Clients tab in Core site
Affected: Mindbody Web Software - North, Central, and South America, Mindbody Web Software - Asia Pacific, Mindbody Web Software - Europe, Middle East, and Africa
- Partial outageOct 5, 2026 · resolved in 1h 14m
Branded Web Manager and App Checkout Issues
Affected: Mindbody Branded Web, Mindbody Branded App, Mindbody App
- Degraded performanceSep 27, 2026 · resolved in 4h 44m
Affilitate API 404 errors on read-only routes
Affected: Mindbody API
- MaintenanceSep 18, 2026 · ongoing
Affected: Mindbody Web Software - Europe, Middle East, and Africa, Mindbody API, Mindbody Web Software - North, Central, and South America, Mindbody Business App, Mindbody Class Check-In App, Mindbody Webhooks +9 more
Other gym & studio management apps to consider
- Exercise.com · #1 · 100% uptime
- Glofox · #2 · 100% uptime
- Walla · #3 · 100% uptime
- Zen Planner · #4 · 100% uptime
See the full most reliable gym & studio management software ranking →