Payment Processors · reliability comparison
Authorize.net vs Paddle: which is more reliable? (2026)
Paddle is more reliable than Authorize.net, scoring 93.6 vs 39.3 out of 100. Over the last 90 days Authorize.net reported 8 incidents and Paddle reported 2, with effective uptime of 97.93% and 99.96% respectively. Paddle resolves incidents faster on average (2h 19m).
Data updated Nov 2, 2026 · How we score
| Metric | Authorize.net | Paddle |
|---|---|---|
| Reliability score | 39.3 | 93.6 |
| Rank (payment processors) | #13 | #2 |
| Uptime (90 days) | 97.93% | 99.96% |
| Incidents (90 days) | 8 | 2 |
| Partial / major outages | 4 | 0 |
| Avg time to resolve | 1d | 2h 19m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Authorize.net and Paddle differ
- Authorize.net reported 4× as many incidents as Paddle over the last 90 days (8 vs 2).
- Authorize.net had 4 partial or major outages, compared with 0 for Paddle.
- Paddle fixes problems faster: 2h 19m on average, against 1d for Authorize.net (10.5× quicker).
- Authorize.net's longest outage on record lasted 3d (Jul 1, 2026); Paddle's lasted 1d 22h (Apr 28, 2026).
90-day uptime
Authorize.net
Paddle
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Authorize.net incidents
- InformationalSep 13, 2026 · resolved in <1m
CreateTransaction API calls Failing
Affected: Authorize.net API
- Partial outageSep 7, 2026 · resolved in 22h 23m
API Connection/Endpoint Service Disruptionofficial update ↗
Affected: Authorize.net API
- Degraded performanceSep 2, 2026 · resolved in 2h 29m
Customer Invoicing Service Disruption
Affected: Customer Invoicing
- Degraded performanceAug 20, 2026 · resolved in 1d 5h
API Connection/Endpoint - Server Integration Method (SIM) Relay Response Issue
Affected: Server Integration Method (SIM)
- Partial outageAug 14, 2026 · resolved in 7h 56m
API Connection/Endpoint Service Disruptionofficial update ↗
Affected: Accept Suite
- Partial outageAug 13, 2026 · resolved in 1d 1h
NAB EPX Processing Service Disruptionofficial update ↗
Affected: NAB EPX
Recent Paddle incidents
- Degraded performanceOct 21, 2026 · resolved in 4h 5m
Issue affecting metrics and reporting in the seller dashboard
Affected: Production - Billing, Production - Classic
- MaintenanceSep 21, 2026 · ongoing
Affected: Production - Classic, Production - Billing, Production - Classic, Production - Billing, Production - Billing, Production - Billing +1 more
- Degraded performanceSep 2, 2026 · resolved in 33m
Report downloads unavailable in the Paddle Dashboard
Affected: Production - Billing
- MaintenanceAug 7, 2026 · ongoing
Production and Sandbox Databases Maintenance
Affected: Sandbox - Billing, Production - Classic, Production - Billing, Production - Billing, Sandbox - Billing, Sandbox - Classic +10 more