SMS & Voice APIs · reliability comparison
AWS End User Messaging vs Bird: which is more reliable? (2026)
AWS End User Messaging is more reliable than Bird, scoring 100.0 vs 61.7 out of 100. Over the last 90 days AWS End User Messaging reported 0 incidents and Bird reported 8, with effective uptime of 100% and 99.47% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | AWS End User Messaging | Bird |
|---|---|---|
| Reliability score | 100.0 | 61.7 |
| Rank (SMS & voice APIs) | — | #7 |
| Uptime (90 days) | 100% | 99.47% |
| Incidents (90 days) | 0 | 8 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | — | 12h 38m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where AWS End User Messaging and Bird differ
- AWS End User Messaging reported no incidents in the last 90 days, while Bird reported 8.
90-day uptime
AWS End User Messaging
Bird
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent AWS End User Messaging incidents
No incidents reported by AWS End User Messaging in the last 90 days.
Recent Bird incidents
- Degraded performanceOct 23, 2026 · resolved in 28m
Affected: Bird Platform
- Degraded performanceOct 5, 2026 · resolved in 53m
Bird.com Platform: Increased 5xx errors and delivery deliays
Affected: Bird Platform
- Degraded performanceOct 4, 2026 · resolved in 47m
Increased delivery latency for SMS service
Affected: SMS - API, SMS - SMPP - EU - SMPP01, SMS - SMPP - EU - SMPP02, SMS - SMPP - EU - SMPP03, Channels - Europe, SMS - API V1 +3 more
- Degraded performanceSep 26, 2026 · resolved in 19m
Increased Error rates on USA Bird Platform API
Affected: Bird Platform
- InformationalSep 18, 2026 · resolved in 1h 29m
Elevated processing delays — US region
Affected: Analytics - US (West), Campaigns - US (West), Channels - US (West), Connectors - US (West), Contacts - US (West), Flows - US (West) +2 more
- Degraded performanceSep 17, 2026 · resolved in 1h 22m
Elevated API errors and voice call setup failures (US)
Affected: Bird Platform
Other SMS & voice APIs to consider
- Plivo · #1 · 100% uptime
- SignalWire · #2 · 99.94% uptime
- Telesign · #3 · 99.91% uptime
- Textmagic · #4 · 99.82% uptime