Home Compare Bandwidth vs Sinch SMS & Voice APIs · reliability comparison
Bandwidth vs Sinch: which is more reliable? (2026) Sinch is more reliable than Bandwidth, scoring 61.1 vs 33.6 out of 100. Over the last 90 days Bandwidth reported 68 incidents and Sinch reported 20, with effective uptime of 97.18% and 99.40% respectively. Sinch resolves incidents faster on average (4h 51m).
Data updated Nov 1, 2026 · How we score
Metric Bandwidth Sinch Reliability score 33.6 61.1 Rank (SMS & voice APIs) #9 #7 Uptime (90 days) 97.18% 99.40% Incidents (90 days) 68 20 Partial / major outages 14 3 Avg time to resolve 5h 38m 4h 51m Outages we detected 0 0 Transparency score 100/100 100/100
Where Bandwidth and Sinch differ Bandwidth reported 3.4× as many incidents as Sinch over the last 90 days (68 vs 20). Bandwidth had 14 partial or major outages, compared with 3 for Sinch. Sinch fixes problems faster: 4h 51m on average, against 5h 38m for Bandwidth. Bandwidth's longest outage on record lasted 15h 12m (Oct 20, 2026); Sinch's lasted 5h 56m (Jun 9, 2026). 90-day uptime Bandwidth Aug 4, 2026: 93.90% uptime, 1 incident (Degraded performance) Aug 5, 2026: 95.72% uptime, 1 incident (Degraded performance) Aug 6, 2026: no incidents Aug 7, 2026: 94.75% uptime, 1 incident (Degraded performance) Aug 8, 2026 – Aug 10, 2026: no incidents Aug 11, 2026: 87.27% uptime, 3 incidents (Degraded performance) Aug 12, 2026: 97.18% uptime, 1 incident (Degraded performance) Aug 13, 2026: no incidents Aug 14, 2026: 96.25% uptime, 3 incidents (Degraded performance) Aug 15, 2026 – Aug 16, 2026: no incidents Aug 17, 2026: 86.31% uptime, 2 incidents (Partial outage) Aug 18, 2026: 96.13% uptime, 1 incident (Degraded performance) Aug 19, 2026: no incidents Aug 20, 2026: 83.65% uptime, 2 incidents (Partial outage) Aug 21, 2026: 99.25% uptime, 1 incident (Degraded performance) Aug 22, 2026 – Aug 23, 2026: no incidents Aug 24, 2026: 97.38% uptime, 1 incident (Degraded performance) Aug 25, 2026: 91.66% uptime, 1 incident (Major outage) Aug 26, 2026 – Aug 31, 2026: no incidents Sep 1, 2026: 93.60% uptime, 2 incidents (Major outage) Sep 2, 2026: 94.30% uptime, 2 incidents (Degraded performance) Sep 3, 2026: 88.81% uptime, 2 incidents (Degraded performance) Sep 4, 2026 – Sep 7, 2026: no incidents Sep 8, 2026: 81.38% uptime, 2 incidents (Major outage) Sep 9, 2026 – Sep 10, 2026: no incidents Sep 11, 2026: 99.48% uptime, 1 incident (Degraded performance) Sep 12, 2026 – Sep 13, 2026: no incidents Sep 14, 2026: 95.27% uptime, 2 incidents (Degraded performance) Sep 15, 2026: 96.33% uptime, 2 incidents (Degraded performance) Sep 16, 2026 – Sep 22, 2026: no incidents Sep 23, 2026: 91.80% uptime, 2 incidents (Partial outage) Sep 24, 2026 – Oct 1, 2026: no incidents Oct 2, 2026: 78.36% uptime, 2 incidents (Partial outage) Oct 3, 2026 – Oct 5, 2026: no incidents Oct 6, 2026: 87.25% uptime, 3 incidents (Partial outage) Oct 7, 2026: 97.08% uptime, 5 incidents (Degraded performance) Oct 8, 2026: 98.07% uptime, 2 incidents (Degraded performance) Oct 9, 2026 – Oct 18, 2026: no incidents Oct 19, 2026: 95.62% uptime, 1 incident (Degraded performance) Oct 20, 2026: 91.80% uptime, 3 incidents (Partial outage) Oct 21, 2026: 69.98% uptime, 2 incidents (Partial outage) Oct 22, 2026: 76.36% uptime, 4 incidents (Partial outage) Oct 23, 2026: 98.27% uptime, 1 incident (Degraded performance) Oct 24, 2026 – Oct 25, 2026: no incidents Oct 26, 2026: 98.34% uptime, 1 incident (Degraded performance) Oct 27, 2026 – Oct 28, 2026: no incidents Oct 29, 2026: 94.69% uptime, 1 incident (Partial outage) Oct 30, 2026 – Nov 1, 2026: no incidents 90 days ago 97.182% average daily uptime Today Sinch Aug 4, 2026 – Aug 12, 2026: no incidents Aug 13, 2026: 99.02% uptime, 3 incidents (Degraded performance) Aug 14, 2026 – Aug 15, 2026: no incidents Aug 16, 2026: 97.94% uptime, 1 incident (Degraded performance) Aug 17, 2026: 90.89% uptime, 1 incident (Degraded performance) Aug 18, 2026 – Aug 23, 2026: no incidents Aug 24, 2026: 98.30% uptime, 1 incident (Degraded performance) Aug 25, 2026: no incidents Aug 26, 2026: 99.23% uptime, 1 incident (Degraded performance) Aug 27, 2026: 93.07% uptime, 2 incidents (Degraded performance) Aug 28, 2026 – Sep 1, 2026: no incidents Sep 2, 2026: 99.29% uptime, 1 incident (Degraded performance) Sep 3, 2026: 98.57% uptime, 1 incident (Degraded performance) Sep 4, 2026: 90.90% uptime, 2 incidents (Degraded performance) Sep 5, 2026 – Sep 8, 2026: no incidents Sep 9, 2026: 98.38% uptime, 3 incidents (Degraded performance) Sep 10, 2026: 99.79% uptime, 1 incident (Partial outage) Sep 11, 2026 – Sep 21, 2026: no incidents Sep 22, 2026: 87.74% uptime, 1 incident (Major outage) Sep 23, 2026 – Sep 30, 2026: no incidents Oct 1, 2026: 98.59% uptime, 2 incidents (Degraded performance) Oct 2, 2026 – Oct 25, 2026: no incidents Oct 26, 2026: 94.61% uptime, 2 incidents (Partial outage) Oct 27, 2026 – Nov 1, 2026: no incidents 90 days ago 99.404% average daily uptime Today Recent Sinch incidents Maintenance Oct 29, 2026 · resolved in 15m
[Scheduled] Campaigns Application Maintenance
Maintenance Oct 29, 2026 · resolved in 4h
[Scheduled] External Maintenance - United States and Canada
Maintenance Oct 27, 2026 · resolved in 2h 1m
[Scheduled] Emergency Maintenance - MMS
Maintenance Oct 26, 2026 · resolved (duration not published)
[Scheduled] Sinch Internal Maintenance - MMS
Maintenance Oct 26, 2026 · resolved in 1h
[Scheduled] Campaigns Application Maintenance
Partial outage Oct 26, 2026 · resolved in 2h 32m
Service Degradation - Customer Dashboard and Account Balance
Affected: Payment, SMS - APAC, SMS Administration, SMS - EMEA, Numbers Administration, SMS - LATAM +10 more
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