Project Management Software · reliability comparison
Basecamp vs Hive: which is more reliable? (2026)
Hive is more reliable than Basecamp, scoring 92.7 vs 87.8 out of 100. Over the last 90 days Basecamp reported 9 incidents and Hive reported 5, with effective uptime of 99.95% and 99.96% respectively. Basecamp resolves incidents faster on average (11m).
Data updated Nov 1, 2026 · How we score
| Metric | Basecamp | Hive |
|---|---|---|
| Reliability score | 87.8 | 92.7 |
| Rank (project management tools) | #4 | #2 |
| Uptime (90 days) | 99.95% | 99.96% |
| Incidents (90 days) | 9 | 5 |
| Partial / major outages | 8 | 1 |
| Avg time to resolve | 11m | 53m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Basecamp and Hive differ
- Basecamp reported 80% more incidents than Hive over the last 90 days (9 vs 5).
- Basecamp had 8 partial or major outages, compared with 1 for Hive.
- Basecamp fixes problems faster: 11m on average, against 53m for Hive (5.0× quicker).
- Basecamp's longest outage on record lasted 24m (Sep 29, 2026); Hive's lasted 6h 23m (Dec 8, 2025).
90-day uptime
Basecamp
Hive
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Basecamp incidents
- Major outageOct 21, 2026 · resolved in 6m
Affected: Basecamp Classic
- Major outageOct 20, 2026 · resolved in 6m
Affected: Campfire
- Major outageSep 29, 2026 · resolved in 7m
Affected: Campfire
- Major outageSep 29, 2026 · resolved in 16m
Affected: Campfire
- Major outageSep 29, 2026 · resolved in 16m
Affected: Basecamp Classic
- Major outageSep 29, 2026 · resolved in 24m
Affected: Basecamp 5, HEY
Recent Hive incidents
- Degraded performanceOct 22, 2026 · resolved in 1h 32m
Application performance bottleneck due to database issues
Affected: Web Application, Desktop Application, Mobile Application
- Degraded performanceOct 10, 2026 · resolved in 1h 14m
Weekend maintenance performance degradation
Affected: Web Application, Desktop Application, Mobile Application
- Partial outageAug 26, 2026 · resolved in 21m
Home Page widget loading issues
Affected: Web Application, Desktop Application
- Degraded performanceAug 26, 2026 · resolved in 15m
Home page and action loading issues
Affected: Web Application, Desktop Application
- Degraded performanceAug 4, 2026 · resolved in 1h 3m
Degraded Performance across Hive Services
Affected: Web Application, Document Proofing, Desktop Application, Messaging and Notifications, Mobile Application, Public API Services
Other project management tools to consider
- Teamwork.com · #1 · 100% uptime
- Linear · #3 · 99.92% uptime
- Wrike · #5 · 100% uptime
- monday.com · #6 · 99.86% uptime
See the full most reliable project management software ranking →