E-commerce Platforms · reliability comparison
Big Cartel vs Lightspeed eCom: which is more reliable? (2026)
Big Cartel is more reliable than Lightspeed eCom, scoring 90.0 vs 54.1 out of 100. Over the last 90 days Big Cartel reported 0 incidents and Lightspeed eCom reported 5, with effective uptime of 100% and 99.15% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Big Cartel | Lightspeed eCom |
|---|---|---|
| Reliability score | 90.0 | 54.1 |
| Rank (e-commerce platforms) | — | #6 |
| Uptime (90 days) | 100% | 99.15% |
| Incidents (90 days) | 0 | 5 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | — | 1d 6h |
| Outages we detected | 0 | 0 |
| Transparency score | 50/100 | 100/100 |
Where Big Cartel and Lightspeed eCom differ
- Big Cartel reported no incidents in the last 90 days, while Lightspeed eCom reported 5.
- Lightspeed eCom had 1 partial or major outage, compared with 0 for Big Cartel.
90-day uptime
Big Cartel
Lightspeed eCom
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Big Cartel incidents
No incidents reported by Big Cartel in the last 90 days.
Recent Lightspeed eCom incidents
- InformationalOct 23, 2026 · resolved in 5h 3m
Lightspeed Retail (R/C-Series) Latency or outage
Affected: Retail POS, Retail API
- Degraded performanceOct 23, 2026 · resolved in 2h 12m
Slowness on C-Series webshops in Europe
Affected: Lightspeed eCom (Europe)
- Degraded performanceOct 21, 2026 · resolved in 1d 21h
Statement on PHP vulnerabilities
Affected: Retail POS, Lightspeed eCom (Europe), Lightspeed eCom (North America & Australia), Back Office, Retail API, Retail POS
- Degraded performanceOct 16, 2026 · resolved in 3d 15h
LS Pay Payment processing degraded for R-series, C-series and few L-series
Affected: Lightspeed Payments
- Major outageAug 7, 2026 · resolved in 39m
C-series Backoffice and storefront checkout issuesofficial update ↗
Affected: Lightspeed eCom (Europe)
Other e-commerce platforms to consider
- Shopify · #1 · 100% uptime
- Squarespace · #2 · 99.98% uptime
- GoDaddy Online Store · #3 · 99.97% uptime
- Ecwid · #4 · 99.93% uptime