Home Compare BigCommerce vs Square Online E-commerce Platforms · reliability comparison
BigCommerce vs Square Online: which is more reliable? (2026) BigCommerce and Square Online are effectively tied on reliability (53.0 vs 52.5). Over the last 90 days BigCommerce reported 36 incidents and Square Online reported 15, with effective uptime of 98.88% and 98.86% respectively. BigCommerce resolves incidents faster on average (3h 11m).
Data updated Nov 1, 2026 · How we score
Metric BigCommerce Square Online Reliability score 53.0 52.5 Rank (e-commerce platforms) #7 #8 Uptime (90 days) 98.88% 98.86% Incidents (90 days) 36 15 Partial / major outages 7 0 Avg time to resolve 3h 11m 10h 52m Outages we detected 0 0 Transparency score 100/100 100/100
Where BigCommerce and Square Online differ BigCommerce reported 2.4× as many incidents as Square Online over the last 90 days (36 vs 15). BigCommerce had 7 partial or major outages, compared with 0 for Square Online. BigCommerce fixes problems faster: 3h 11m on average, against 10h 52m for Square Online (3.4× quicker). BigCommerce's longest outage on record lasted 9h 54m (Jul 16, 2026); Square Online's lasted 17h 43m (Apr 30, 2026). 90-day uptime BigCommerce Aug 4, 2026 – Aug 6, 2026: no incidents Aug 7, 2026: 99.86% uptime, 1 incident (Degraded performance) Aug 8, 2026 – Aug 12, 2026: no incidents Aug 13, 2026: 99.68% uptime, 1 incident (Degraded performance) Aug 14, 2026 – Aug 20, 2026: no incidents Aug 21, 2026: 99.73% uptime, 1 incident (Degraded performance) Aug 22, 2026 – Aug 24, 2026: no incidents Aug 25, 2026: 98.97% uptime, 1 incident (Partial outage) Aug 26, 2026: 98.99% uptime, 2 incidents (Degraded performance) Aug 27, 2026: 99.70% uptime, 1 incident (Degraded performance) Aug 28, 2026 – Sep 3, 2026: no incidents Sep 4, 2026: 97.87% uptime, 1 incident (Degraded performance) Sep 5, 2026 – Sep 13, 2026: no incidents Sep 14, 2026: 97.74% uptime, 1 incident (Partial outage) Sep 15, 2026: no incidents Sep 16, 2026: 73.09% uptime, 1 incident (Major outage) Sep 17, 2026 – Sep 19, 2026: no incidents Sep 20, 2026: 99.31% uptime, 1 incident (Degraded performance) Sep 21, 2026 – Sep 22, 2026: no incidents Sep 23, 2026: 93.84% uptime, 1 incident (Partial outage) Sep 24, 2026 – Sep 25, 2026: no incidents Sep 26, 2026: 99.01% uptime, 1 incident (Degraded performance) Sep 27, 2026: 99.57% uptime, 1 incident (Degraded performance) Sep 28, 2026 – Oct 1, 2026: no incidents Oct 2, 2026: 97.99% uptime, 1 incident (Degraded performance) Oct 3, 2026 – Oct 4, 2026: no incidents Oct 5, 2026: 91.06% uptime, 2 incidents (Partial outage) Oct 6, 2026 – Oct 7, 2026: no incidents Oct 8, 2026: 99.99% uptime, 1 incident (Degraded performance) Oct 9, 2026 – Oct 11, 2026: no incidents Oct 12, 2026: 98.94% uptime, 2 incidents (Degraded performance) Oct 13, 2026: no incidents Oct 14, 2026: 98.42% uptime, 4 incidents (Degraded performance) Oct 15, 2026: 99.99% uptime, 1 incident (Degraded performance) Oct 16, 2026 – Oct 19, 2026: no incidents Oct 20, 2026: 99.27% uptime, 1 incident (Degraded performance) Oct 21, 2026: no incidents Oct 22, 2026: 97.64% uptime, 1 incident (Degraded performance) Oct 23, 2026: 97.63% uptime, 1 incident (Degraded performance) Oct 24, 2026: 97.99% uptime, 2 incidents (Degraded performance) Oct 25, 2026: no incidents Oct 26, 2026: 95.45% uptime, 1 incident (Partial outage) Oct 27, 2026: 94.73% uptime, 2 incidents (Partial outage) Oct 28, 2026: 86.99% uptime, 1 incident (Degraded performance) Oct 29, 2026: 85.94% uptime, 1 incident (Degraded performance) Oct 30, 2026 – Nov 1, 2026: no incidents 90 days ago 98.883% average daily uptime Today Square Online Aug 4, 2026: 98.06% uptime, 1 incident (Degraded performance) Aug 5, 2026: 85.00% uptime, 1 incident (Degraded performance) Aug 6, 2026: 85.00% uptime, 1 incident (Degraded performance) Aug 7, 2026: 86.93% uptime, 1 incident (Degraded performance) Aug 8, 2026 – Aug 14, 2026: no incidents Aug 15, 2026: 99.20% uptime, 1 incident (Degraded performance) Aug 16, 2026 – Aug 17, 2026: no incidents Aug 18, 2026: 98.71% uptime, 1 incident (Degraded performance) Aug 19, 2026 – Aug 23, 2026: no incidents Aug 24, 2026: 99.82% uptime, 1 incident (Degraded performance) Aug 25, 2026 – Sep 9, 2026: no incidents Sep 10, 2026: 99.82% uptime, 1 incident (Degraded performance) Sep 11, 2026 – Sep 13, 2026: no incidents Sep 14, 2026: 99.36% uptime, 1 incident (Degraded performance) Sep 15, 2026: no incidents Sep 16, 2026: 99.64% uptime, 1 incident (Degraded performance) Sep 17, 2026: no incidents Sep 18, 2026: 88.11% uptime, 2 incidents (Degraded performance) Sep 19, 2026 – Sep 20, 2026: no incidents Sep 21, 2026: 97.29% uptime, 1 incident (Degraded performance) Sep 22, 2026: 85.00% uptime, 1 incident (Degraded performance) Sep 23, 2026: 85.00% uptime, 1 incident (Degraded performance) Sep 24, 2026: 99.61% uptime, 2 incidents (Degraded performance) Sep 25, 2026 – Sep 26, 2026: no incidents Sep 27, 2026: 97.23% uptime, 1 incident (Degraded performance) Sep 28, 2026 – Oct 6, 2026: no incidents Oct 7, 2026: 96.65% uptime, 1 incident (Degraded performance) Oct 8, 2026: 99.88% uptime, 1 incident (Degraded performance) Oct 9, 2026 – Oct 17, 2026: no incidents Oct 18, 2026: 98.14% uptime, 1 incident (Degraded performance) Oct 19, 2026 – Oct 26, 2026: no incidents Oct 27, 2026: 99.82% uptime, 1 incident (Degraded performance) Oct 28, 2026: 99.71% uptime, 1 incident (Degraded performance) Oct 29, 2026 – Nov 1, 2026: no incidents 90 days ago 98.867% average daily uptime Today