E-commerce Platforms · reliability comparison
BigCommerce vs Webflow: which is more reliable? (2026)
BigCommerce is more reliable than Webflow, scoring 53.0 vs 48.2 out of 100. Over the last 90 days BigCommerce reported 36 incidents and Webflow reported 8, with effective uptime of 98.88% and 97.95% respectively. BigCommerce resolves incidents faster on average (3h 11m).
Data updated Nov 1, 2026 · How we score
| Metric | BigCommerce | Webflow |
|---|---|---|
| Reliability score | 53.0 | 48.2 |
| Rank (e-commerce platforms) | #7 | #10 |
| Uptime (90 days) | 98.88% | 97.95% |
| Incidents (90 days) | 36 | 8 |
| Partial / major outages | 7 | 2 |
| Avg time to resolve | 3h 11m | 8h 6m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where BigCommerce and Webflow differ
- BigCommerce reported 4.5× as many incidents as Webflow over the last 90 days (36 vs 8).
- BigCommerce had 7 partial or major outages, compared with 2 for Webflow.
- BigCommerce fixes problems faster: 3h 11m on average, against 8h 6m for Webflow (2.6× quicker).
- BigCommerce's longest outage on record lasted 9h 54m (Jul 16, 2026); Webflow's lasted 1d 16h (Sep 21, 2026).
90-day uptime
BigCommerce
Webflow
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent BigCommerce incidents
- Degraded performanceOct 28, 2026 · resolved in 1d 19h
High Rate of Cloudflare Challenge Pages
Affected: Storefront
- Degraded performanceOct 27, 2026 · resolved in 1h 6m
Degraded search availability across the platform
Affected: Storefront
- Partial outageOct 27, 2026 · resolved in 2h 12m
Bolt payments are currently failing
Affected: Checkout & Payment Processing
- Partial outageOct 26, 2026 · resolved in 2h 11m
Some Android shoppers on headless storefronts may be unable to reach checkout
Affected: Storefront
- Degraded performanceOct 24, 2026 · resolved in 3h 12m
Search availability reduced and latency increased
Affected: Storefront
- InformationalOct 24, 2026 · resolved in 14m
Delays in Real-Time Event Processing
Affected: Control Panel, Storefront
Recent Webflow incidents
- InformationalSep 28, 2026 · resolved in 4h 34m
[RESOLVED] Increased publishing times for some customers
Affected: Publishing
- Major outageSep 21, 2026 · resolved in 1d 16h
[RESOLVED] Reports of form submission notification emails not being delivered for some customers
Affected: Email Notifications
- Degraded performanceSep 17, 2026 · resolved in 41m
[RESOLVED] Reports of issues authorizing MCP for sites within Client Workspaces
Affected: MCP Server
- Partial outageSep 15, 2026 · resolved in 3h 45m
[RESOLVED] Reports of 500 intermittent errors affecting some hosted sites
Affected: Site Pages
- Degraded performanceSep 14, 2026 · resolved in 48m
[RESOLVED] Reports of issues impacting multiple Webflow services
Affected: Analyze, Optimize for Webflow sites, Dashboard, Publishing
- Degraded performanceAug 25, 2026 · resolved in 1h 57m
[RESOLVED] Reports of 503 errors on some hosted sites, Webflow.com, and MCP Server
Affected: Webflow.com, MCP Server, Support Portal, Marketplace
Other e-commerce platforms to consider
- Shopify · #1 · 100% uptime
- Squarespace · #2 · 99.98% uptime
- GoDaddy Online Store · #3 · 99.97% uptime
- Ecwid · #4 · 99.93% uptime