SMS & Voice APIs · reliability comparison
Bird vs Vonage Communications APIs: which is more reliable? (2026)
Bird is more reliable than Vonage Communications APIs, scoring 76.0 vs 46.4 out of 100. Over the last 90 days Bird reported 8 incidents and Vonage Communications APIs reported 25, with effective uptime of 99.80% and 99.27% respectively. Bird resolves incidents faster on average (4h 38m).
Data updated Nov 2, 2026 · How we score
| Metric | Bird | Vonage Communications APIs |
|---|---|---|
| Reliability score | 76.0 | 46.4 |
| Rank (SMS & voice APIs) | #5 | #9 |
| Uptime (90 days) | 99.80% | 99.27% |
| Incidents (90 days) | 8 | 25 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 4h 38m | 8h |
| Outages we detected | 0 | 0 |
| Transparency score | Collecting data | Collecting data |
Where Bird and Vonage Communications APIs differ
- Vonage Communications APIs reported 3.1× as many incidents as Bird over the last 90 days (25 vs 8).
- Bird fixes problems faster: 4h 38m on average, against 8h for Vonage Communications APIs.
- Bird's longest outage on record lasted 1d 23h (Nov 24, 2025); Vonage Communications APIs's lasted 4h 36m (Jun 12, 2026).
90-day uptime
Bird
Vonage Communications APIs
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Bird incidents
- Degraded performanceOct 23, 2026 · resolved in 28m
Affected: Bird Platform
- Degraded performanceOct 5, 2026 · resolved in 53m
Bird.com Platform: Increased 5xx errors and delivery deliays
Affected: Bird Platform
- Degraded performanceOct 4, 2026 · resolved in 47m
Increased delivery latency for SMS service
Affected: SMS - API, SMS - SMPP - EU - SMPP01, SMS - SMPP - EU - SMPP02, SMS - SMPP - EU - SMPP03, Channels - Europe, SMS - API V1 +3 more
- Degraded performanceSep 26, 2026 · resolved in 19m
Increased Error rates on USA Bird Platform API
Affected: Bird Platform
- InformationalSep 18, 2026 · resolved in 1h 29m
Elevated processing delays — US region
Affected: Analytics - US (West), Campaigns - US (West), Channels - US (West), Connectors - US (West), Contacts - US (West), Flows - US (West) +2 more
- Degraded performanceSep 17, 2026 · resolved in 1h 22m
Elevated API errors and voice call setup failures (US)
Affected: Bird Platform
Recent Vonage Communications APIs incidents
- MaintenanceNov 2, 2026 · resolved (duration not published)
[Scheduled] Mali SMS - Planned maintenance affecting Mali Orange network
- MaintenanceNov 2, 2026 · resolved (duration not published)
[Scheduled] Belarus SMS - Planned Maintenance affecting Life
- MaintenanceNov 2, 2026 · resolved (duration not published)
[Scheduled] Qatar SMS - Planned maintenance impacting Vodafone network
- MaintenanceNov 2, 2026 · resolved in 1h 7m
- MaintenanceNov 2, 2026 · resolved (duration not published)
- MaintenanceNov 2, 2026 · resolved (duration not published)
[Scheduled] Russia SMS - Planned maintenance affecting Megafone
Other SMS & voice APIs to consider
- Plivo · #1 · 100% uptime
- SignalWire · #2 · 99.94% uptime
- Telesign · #3 · 99.91% uptime
- Textmagic · #4 · 99.82% uptime