Salon & Spa Booking Software · reliability comparison
Booker vs DaySmart Salon: which is more reliable? (2026)
Booker is more reliable than DaySmart Salon, scoring 95.9 vs 61.0 out of 100. Over the last 90 days Booker reported 3 incidents and DaySmart Salon reported 4, with effective uptime of 99.99% and 99.34% respectively. Booker resolves incidents faster on average (1h 19m).
Data updated Nov 1, 2026 · How we score
| Metric | Booker | DaySmart Salon |
|---|---|---|
| Reliability score | 95.9 | 61.0 |
| Rank (salon & spa booking apps) | #1 | #7 |
| Uptime (90 days) | 99.99% | 99.34% |
| Incidents (90 days) | 3 | 4 |
| Partial / major outages | 0 | 2 |
| Avg time to resolve | 1h 19m | 13h 56m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Booker and DaySmart Salon differ
- DaySmart Salon reported 33% more incidents than Booker over the last 90 days (4 vs 3).
- DaySmart Salon had 2 partial or major outages, compared with 0 for Booker.
- Booker fixes problems faster: 1h 19m on average, against 13h 56m for DaySmart Salon (10.5× quicker).
- Booker's longest outage on record lasted 3h 38m (Jun 8, 2026); DaySmart Salon's lasted 3d (Jun 16, 2026).
90-day uptime
Booker
DaySmart Salon
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Booker incidents
- Degraded performanceOct 27, 2026 · resolved in 1h 19m
Affected: Booker Web Software
- InformationalOct 26, 2026 · resolved in 2d 18h
- InformationalOct 26, 2026 · resolved in 1h 55m
- MaintenanceOct 23, 2026 · ongoing
Affected: Booker Mobile App, Booker Branded App, Booker Payment Processing, Booker Online Booking, Booker Reservationist Booking, Booker Web Software +1 more
- MaintenanceSep 18, 2026 · ongoing
Affected: Booker API, Booker Mobile App, Booker Branded App, Booker Payment Processing, Booker Online Booking, Booker Reservationist Booking +1 more
- MaintenanceAug 14, 2026 · ongoing
Booker Software Planned Maintenance
Affected: Booker Web Software, Booker API, Booker Mobile App, Booker Branded App, Booker Payment Processing, Booker Online Booking +1 more
Recent DaySmart Salon incidents
- InformationalOct 31, 2026 · ongoing
Investigating Reports of Unwanted Text Messages
Affected: Messaging
- Major outageOct 9, 2026 · resolved in 16m
Affected: CardConnect
- InformationalAug 31, 2026 · resolved in 11m
Affected: Web Apps, DaySmart Salon, Pet, Body Art, Spa Mobile Apps, DaySmart Remote Access Mobile App
- Partial outageAug 13, 2026 · resolved in 1d 3h
Incoming Text Messaging Interruptions
Affected: Messaging
Other salon & spa booking apps to consider
- Vagaro · #2 · 99.96% uptime
- Timely · #3 · 99.90% uptime
- Meevo · #4 · 99.82% uptime
- Boulevard · #5 · 99.67% uptime
See the full most reliable salon & spa booking software ranking →