Salon & Spa Booking Software · reliability comparison
Booker vs Mindbody: which is more reliable? (2026)
Booker is more reliable than Mindbody, scoring 95.9 vs 59.5 out of 100. Over the last 90 days Booker reported 3 incidents and Mindbody reported 7, with effective uptime of 99.99% and 99.42% respectively. Booker resolves incidents faster on average (1h 19m).
Data updated Nov 1, 2026 · How we score
| Metric | Booker | Mindbody |
|---|---|---|
| Reliability score | 95.9 | 59.5 |
| Rank (salon & spa booking apps) | #1 | #9 |
| Uptime (90 days) | 99.99% | 99.42% |
| Incidents (90 days) | 3 | 7 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | 1h 19m | 15h 55m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Booker and Mindbody differ
- Mindbody reported 2.3× as many incidents as Booker over the last 90 days (7 vs 3).
- Mindbody had 1 partial or major outage, compared with 0 for Booker.
- Booker fixes problems faster: 1h 19m on average, against 15h 55m for Mindbody (12.0× quicker).
- Booker's longest outage on record lasted 3h 38m (Jun 8, 2026); Mindbody's lasted 3h 38m (Jun 8, 2026).
90-day uptime
Booker
Mindbody
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Booker incidents
- Degraded performanceOct 27, 2026 · resolved in 1h 19m
Affected: Booker Web Software
- InformationalOct 26, 2026 · resolved in 2d 18h
- InformationalOct 26, 2026 · resolved in 1h 55m
- MaintenanceOct 23, 2026 · ongoing
Affected: Booker Online Booking, Booker Reservationist Booking, Booker Web Software, Booker API, Booker Mobile App, Booker Branded App +1 more
- MaintenanceSep 18, 2026 · ongoing
Affected: Booker Branded App, Booker Payment Processing, Booker Online Booking, Booker Reservationist Booking, Booker Web Software, Booker API +1 more
- MaintenanceAug 14, 2026 · ongoing
Booker Software Planned Maintenance
Affected: Booker Web Software, Booker API, Booker Mobile App, Booker Branded App, Booker Payment Processing, Booker Online Booking +1 more
Recent Mindbody incidents
- InformationalOct 26, 2026 · resolved in 2d 18h
- InformationalOct 26, 2026 · resolved in 1h 55m
- Degraded performanceOct 20, 2026 · resolved in 1h 28m
Error accessing Clients tab in Core site
Affected: Mindbody Web Software - Europe, Middle East, and Africa, Mindbody Web Software - North, Central, and South America, Mindbody Web Software - Asia Pacific
- Partial outageOct 5, 2026 · resolved in 1h 14m
Branded Web Manager and App Checkout Issues
Affected: Mindbody Branded Web, Mindbody Branded App, Mindbody App
- Degraded performanceSep 27, 2026 · resolved in 4h 44m
Affilitate API 404 errors on read-only routes
Affected: Mindbody API
- MaintenanceSep 18, 2026 · ongoing
Affected: Mindbody Class Check-In App, Mindbody Website, Mindbody Payment Processing, Mindbody Business App, Mindbody Branded App, Mindbody Webhooks +9 more
Other salon & spa booking apps to consider
- Vagaro · #2 · 99.96% uptime
- Timely · #3 · 99.90% uptime
- Meevo · #4 · 99.82% uptime
- Boulevard · #5 · 99.67% uptime
See the full most reliable salon & spa booking software ranking →