Salon & Spa Booking Software · reliability comparison
Boulevard vs Mindbody: which is more reliable? (2026)
Boulevard is more reliable than Mindbody, scoring 76.3 vs 59.5 out of 100. Over the last 90 days Boulevard reported 9 incidents and Mindbody reported 7, with effective uptime of 99.67% and 99.42% respectively. Boulevard resolves incidents faster on average (3h 5m).
Data updated Nov 1, 2026 · How we score
| Metric | Boulevard | Mindbody |
|---|---|---|
| Reliability score | 76.3 | 59.5 |
| Rank (salon & spa booking apps) | #5 | #9 |
| Uptime (90 days) | 99.67% | 99.42% |
| Incidents (90 days) | 9 | 7 |
| Partial / major outages | 2 | 1 |
| Avg time to resolve | 3h 5m | 15h 55m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Boulevard and Mindbody differ
- Boulevard reported 29% more incidents than Mindbody over the last 90 days (9 vs 7).
- Boulevard had 2 partial or major outages, compared with 1 for Mindbody.
- Boulevard fixes problems faster: 3h 5m on average, against 15h 55m for Mindbody (5.2× quicker).
- Boulevard's longest outage on record lasted 12h 42m (Aug 27, 2026); Mindbody's lasted 3h 38m (Jun 8, 2026).
90-day uptime
Boulevard
Mindbody
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Boulevard incidents
- Degraded performanceOct 28, 2026 · resolved in 39m
- Degraded performanceOct 23, 2026 · resolved in 51m
Affected: Dashboard
- InformationalOct 13, 2026 · resolved in 12h 8m
Affected: Dashboard
- Partial outageSep 24, 2026 · resolved in 38m
Affected: Dashboard
- InformationalSep 16, 2026 · resolved in 3h 20m
- InformationalSep 16, 2026 · resolved in 5h 7m
Recent Mindbody incidents
- InformationalOct 26, 2026 · resolved in 2d 18h
- InformationalOct 26, 2026 · resolved in 1h 55m
- Degraded performanceOct 20, 2026 · resolved in 1h 28m
Error accessing Clients tab in Core site
Affected: Mindbody Web Software - Europe, Middle East, and Africa, Mindbody Web Software - North, Central, and South America, Mindbody Web Software - Asia Pacific
- Partial outageOct 5, 2026 · resolved in 1h 14m
Branded Web Manager and App Checkout Issues
Affected: Mindbody Branded Web, Mindbody Branded App, Mindbody App
- Degraded performanceSep 27, 2026 · resolved in 4h 44m
Affilitate API 404 errors on read-only routes
Affected: Mindbody API
- MaintenanceSep 18, 2026 · ongoing
Affected: Mindbody Business App, Mindbody Webhooks, Mindbody Branded Web, Mindbody Video - Virtual Wellness Platform, Mindbody API, Mindbody Payment Processing +9 more
Other salon & spa booking apps to consider
- Booker · #1 · 99.99% uptime
- Vagaro · #2 · 99.96% uptime
- Timely · #3 · 99.90% uptime
- Meevo · #4 · 99.82% uptime
See the full most reliable salon & spa booking software ranking →