Payment Processors · reliability comparison
Braintree vs GoCardless: which is more reliable? (2026)
Braintree is more reliable than GoCardless, scoring 94.0 vs 38.0 out of 100. Over the last 90 days Braintree reported 2 incidents and GoCardless reported 8, with effective uptime of 99.97% and 97.84% respectively. Braintree resolves incidents faster on average (2h 7m).
Data updated Nov 1, 2026 · How we score
| Metric | Braintree | GoCardless |
|---|---|---|
| Reliability score | 94.0 | 38.0 |
| Rank (payment processors) | #1 | #12 |
| Uptime (90 days) | 99.97% | 97.84% |
| Incidents (90 days) | 2 | 8 |
| Partial / major outages | 0 | 2 |
| Avg time to resolve | 2h 7m | 1d 19h |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Braintree and GoCardless differ
- GoCardless reported 4× as many incidents as Braintree over the last 90 days (8 vs 2).
- GoCardless had 2 partial or major outages, compared with 0 for Braintree.
- Braintree fixes problems faster: 2h 7m on average, against 1d 19h for GoCardless (20.5× quicker).
- Braintree's longest incident on record lasted 3h 2m (Sep 23, 2026); GoCardless's lasted 1d 1h (May 19, 2026).
90-day uptime
Braintree
GoCardless
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Braintree incidents
- Degraded performanceSep 23, 2026 · resolved in 3h 2m
Detected Resolved: Impact to Braintree Apple Pay Tokenization (PP-LIVE-109944)
Affected: Enterprise Solutions (Braintree) > United States Transaction Processing, Enterprise Solutions (Braintree) > Gateway API
- Degraded performanceSep 22, 2026 · resolved in 1h 11m
Impact to PayPal Checkout (PP-LIVE-109937)
Affected: Online Checkout, Enterprise Solutions (Braintree) > GraphQL API
Recent GoCardless incidents
- InformationalOct 20, 2026 · resolved in 55m
- InformationalOct 12, 2026 · resolved in 2d 23h
- Degraded performanceOct 1, 2026 · resolved in 3d 20h
Bacs Processing Issue Affecting Payments Scheduled for Collection on 2 October
Affected: Submissions
- Degraded performanceSep 24, 2026 · ongoing
- Partial outageSep 21, 2026 · resolved in 1d
Delayed BACS reportsofficial update ↗
Affected: Reporting
- InformationalSep 4, 2026 · resolved in 16d 19h