Payment Processors · reliability comparison
Braintree vs Paddle: which is more reliable? (2026)
Braintree and Paddle are effectively tied on reliability (94.0 vs 93.6). Over the last 90 days Braintree reported 2 incidents and Paddle reported 2, with effective uptime of 99.97% and 99.96% respectively. Braintree resolves incidents faster on average (2h 7m).
Data updated Nov 1, 2026 · How we score
| Metric | Braintree | Paddle |
|---|---|---|
| Reliability score | 94.0 | 93.6 |
| Rank (payment processors) | #1 | #2 |
| Uptime (90 days) | 99.97% | 99.96% |
| Incidents (90 days) | 2 | 2 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 2h 7m | 2h 19m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Braintree and Paddle differ
- Braintree fixes problems faster: 2h 7m on average, against 2h 19m for Paddle.
- Braintree's longest incident on record lasted 3h 2m (Sep 23, 2026); Paddle's lasted 1d 22h (Apr 28, 2026).
90-day uptime
Braintree
Paddle
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Braintree incidents
- Degraded performanceSep 23, 2026 · resolved in 3h 2m
Detected Resolved: Impact to Braintree Apple Pay Tokenization (PP-LIVE-109944)
Affected: Enterprise Solutions (Braintree) > United States Transaction Processing, Enterprise Solutions (Braintree) > Gateway API
- Degraded performanceSep 22, 2026 · resolved in 1h 11m
Impact to PayPal Checkout (PP-LIVE-109937)
Affected: Online Checkout, Enterprise Solutions (Braintree) > GraphQL API
Recent Paddle incidents
- Degraded performanceOct 21, 2026 · resolved in 4h 5m
Issue affecting metrics and reporting in the seller dashboard
Affected: Production - Billing, Production - Classic
- MaintenanceSep 21, 2026 · ongoing
Affected: Production - Billing, Production - Billing, Production - Billing, Production - Classic, Production - Classic, Production - Billing +1 more
- Degraded performanceSep 2, 2026 · resolved in 33m
Report downloads unavailable in the Paddle Dashboard
Affected: Production - Billing
- MaintenanceAug 7, 2026 · ongoing
Production and Sandbox Databases Maintenance
Affected: Sandbox - Classic, Production - Classic, Production - Classic, Production - Billing, Production - Billing, Sandbox - Billing +10 more
Other payment processors to consider
- PayPal · #3 · 99.93% uptime
- Stripe · #4 · 99.99% uptime
- Clover · #5 · 99.88% uptime
- Shift4 Payments · #6 · 99.36% uptime