Payment Processors · reliability comparison

Braintree vs Square Payments: which is more reliable? (2026)

Braintree is more reliable than Square Payments, scoring 94.0 vs 53.3 out of 100. Over the last 90 days Braintree reported 2 incidents and Square Payments reported 12, with effective uptime of 99.97% and 98.93% respectively. Braintree resolves incidents faster on average (2h 7m).

Data updated Nov 1, 2026 · How we score

Braintree

94.0/100

Operational

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Square Payments

53.3/100

Operational

Visit Square Payments ↗
VS
MetricBraintreeSquare Payments
Reliability score94.053.3
Rank (payment processors)#1#8
Uptime (90 days)99.97%98.93%
Incidents (90 days)212
Partial / major outages00
Avg time to resolve2h 7m12h 49m
Outages we detected00
Transparency score100/100100/100

Where Braintree and Square Payments differ

  • Square Payments reported 6× as many incidents as Braintree over the last 90 days (12 vs 2).
  • Braintree fixes problems faster: 2h 7m on average, against 12h 49m for Square Payments (6.1× quicker).
  • Braintree's longest incident on record lasted 3h 2m (Sep 23, 2026); Square Payments's lasted 17h 43m (Apr 30, 2026).

90-day uptime

Braintree

Aug 4, 2026 – Sep 21, 2026: no incidentsSep 22, 2026: 99.26% uptime, 1 incident (Degraded performance)Sep 23, 2026: 98.10% uptime, 1 incident (Degraded performance)Sep 24, 2026 – Nov 1, 2026: no incidents
90 days ago99.970% average daily uptimeToday

Square Payments

Aug 4, 2026: 98.06% uptime, 1 incident (Degraded performance)Aug 5, 2026: 85.00% uptime, 1 incident (Degraded performance)Aug 6, 2026: 85.00% uptime, 1 incident (Degraded performance)Aug 7, 2026: 86.93% uptime, 1 incident (Degraded performance)Aug 8, 2026 – Aug 14, 2026: no incidentsAug 15, 2026: 99.20% uptime, 1 incident (Degraded performance)Aug 16, 2026 – Aug 17, 2026: no incidentsAug 18, 2026: 98.71% uptime, 1 incident (Degraded performance)Aug 19, 2026 – Aug 23, 2026: no incidentsAug 24, 2026: 99.82% uptime, 1 incident (Degraded performance)Aug 25, 2026 – Sep 9, 2026: no incidentsSep 10, 2026: 99.82% uptime, 1 incident (Degraded performance)Sep 11, 2026 – Sep 13, 2026: no incidentsSep 14, 2026: 99.36% uptime, 1 incident (Degraded performance)Sep 15, 2026: no incidentsSep 16, 2026: 99.64% uptime, 1 incident (Degraded performance)Sep 17, 2026: no incidentsSep 18, 2026: 88.11% uptime, 2 incidents (Degraded performance)Sep 19, 2026 – Sep 20, 2026: no incidentsSep 21, 2026: 97.29% uptime, 1 incident (Degraded performance)Sep 22, 2026: 85.00% uptime, 1 incident (Degraded performance)Sep 23, 2026: 85.00% uptime, 1 incident (Degraded performance)Sep 24, 2026: 99.61% uptime, 2 incidents (Degraded performance)Sep 25, 2026 – Sep 26, 2026: no incidentsSep 27, 2026: 97.23% uptime, 1 incident (Degraded performance)Sep 28, 2026 – Nov 1, 2026: no incidents
90 days ago98.931% average daily uptimeToday

Recent Braintree incidents

Full Braintree reliability report →

Recent Square Payments incidents

Full Square Payments reliability report →

Other payment processors to consider

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