Payment Processors · reliability comparison
Braintree vs Stax: which is more reliable? (2026)
Braintree is more reliable than Stax, scoring 94.0 vs 49.0 out of 100. Over the last 90 days Braintree reported 2 incidents and Stax reported 4, with effective uptime of 99.97% and 98.48% respectively. Braintree resolves incidents faster on average (2h 7m).
Data updated Nov 1, 2026 · How we score
| Metric | Braintree | Stax |
|---|---|---|
| Reliability score | 94.0 | 49.0 |
| Rank (payment processors) | #1 | #9 |
| Uptime (90 days) | 99.97% | 98.48% |
| Incidents (90 days) | 2 | 4 |
| Partial / major outages | 0 | 2 |
| Avg time to resolve | 2h 7m | 21h 59m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Braintree and Stax differ
- Stax reported 2× as many incidents as Braintree over the last 90 days (4 vs 2).
- Stax had 2 partial or major outages, compared with 0 for Braintree.
- Braintree fixes problems faster: 2h 7m on average, against 21h 59m for Stax (10.4× quicker).
- Braintree's longest incident on record lasted 3h 2m (Sep 23, 2026); Stax's lasted 2d 2h (Oct 27, 2026).
90-day uptime
Braintree
Stax
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Braintree incidents
- Degraded performanceSep 23, 2026 · resolved in 3h 2m
Detected Resolved: Impact to Braintree Apple Pay Tokenization (PP-LIVE-109944)
Affected: Enterprise Solutions (Braintree) > United States Transaction Processing, Enterprise Solutions (Braintree) > Gateway API
- Degraded performanceSep 22, 2026 · resolved in 1h 11m
Impact to PayPal Checkout (PP-LIVE-109937)
Affected: Online Checkout, Enterprise Solutions (Braintree) > GraphQL API
Recent Stax incidents
- Partial outageOct 27, 2026 · resolved in 2d 2h
Potential Funding Delayofficial update ↗
Affected: Settlements, Fees, and Payouts
- Partial outageOct 20, 2026 · resolved in 14h 41m
Funding Delay October 20, 2026official update ↗
Affected: Settlements, Fees, and Payouts
- InformationalOct 7, 2026 · resolved in <1m
- Degraded performanceSep 28, 2026 · resolved in 49m
Affected: Scheduled Payments, Stax API