Email Marketing Platforms · reliability comparison
Brevo vs GetResponse: which is more reliable? (2026)
GetResponse is more reliable than Brevo, scoring 90.9 vs 70.5 out of 100. Over the last 90 days Brevo reported 29 incidents and GetResponse reported 2, with effective uptime of 99.68% and 99.94% respectively. Brevo resolves incidents faster on average (1h 24m).
Data updated Nov 2, 2026 · How we score
| Metric | Brevo | GetResponse |
|---|---|---|
| Reliability score | 70.5 | 90.9 |
| Rank (email marketing platforms) | #10 | #7 |
| Uptime (90 days) | 99.68% | 99.94% |
| Incidents (90 days) | 29 | 2 |
| Partial / major outages | 5 | 0 |
| Avg time to resolve | 1h 24m | 3h 47m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Brevo and GetResponse differ
- Brevo reported 14.5× as many incidents as GetResponse over the last 90 days (29 vs 2).
- Brevo had 5 partial or major outages, compared with 0 for GetResponse.
- Brevo fixes problems faster: 1h 24m on average, against 3h 47m for GetResponse (2.7× quicker).
- Brevo's longest outage on record lasted 2h 2m (Oct 1, 2026); GetResponse's lasted 2d 11h (May 8, 2026).
90-day uptime
Brevo
GetResponse
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Brevo incidents
- Degraded performanceOct 27, 2026 · resolved in 4h 21m
Affected: Marketing email tracking links, Outbound Webhooks, WhatsApp Campaigns, Transactional emails tracking links, SMS Campaigns, Transactional emails delivery +4 more
- Degraded performanceOct 26, 2026 · resolved in 2h 11m
Error with doubleOptinConfirmation API
Affected: Contact Management API
- InformationalOct 22, 2026 · resolved in 1h 55m
- Degraded performanceOct 19, 2026 · resolved in 20m
Affected: Account and Settings API
- Degraded performanceOct 15, 2026 · resolved in 10m
Affected: Transactional emails delivery, Brevo Tracker, Workflows, Transactional emails tracking links
- Degraded performanceOct 15, 2026 · resolved in 12m
Delay in Processing Loyalty API request
Affected: Loyalty API
Recent GetResponse incidents
- Degraded performanceOct 21, 2026 · resolved in 3h 24m
File uploads temporarily unavailable in Webinars
Affected: Webinars
- Degraded performanceSep 14, 2026 · resolved in 4h 10m
Issues with image loading affecting Self Service Clients
Affected: Image Hosting
Other email marketing platforms to consider
- Drip · #1 · 100% uptime
- MailerLite · #2 · 100% uptime
- Omnisend · #3 · 100% uptime
- AWeber · #4 · 100% uptime
See the full most reliable email marketing platforms ranking →