CRM Software · reliability comparison
Capsule CRM vs folk: which is more reliable? (2026)
Capsule CRM is more reliable than folk, scoring 100.0 vs 95.8 out of 100. Over the last 90 days Capsule CRM reported 0 incidents and folk reported 2, with effective uptime of 100% and 99.99% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Capsule CRM | folk |
|---|---|---|
| Reliability score | 100.0 | 95.8 |
| Rank (CRMs) | — | #3 |
| Uptime (90 days) | 100% | 99.99% |
| Incidents (90 days) | 0 | 2 |
| Partial / major outages | 0 | 2 |
| Avg time to resolve | — | 3m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Capsule CRM and folk differ
- Capsule CRM reported no incidents in the last 90 days, while folk reported 2.
- folk had 2 partial or major outages, compared with 0 for Capsule CRM.
- Capsule CRM's longest outage on record lasted 15h 22m (Mar 27, 2026); folk's lasted 5m (Sep 24, 2026).
90-day uptime
Capsule CRM
folk
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Capsule CRM incidents
No incidents reported by Capsule CRM in the last 90 days.
Recent folk incidents
- Partial outageSep 24, 2026 · resolved in 5m
Folk web application unavailable
Affected: Folk web application
- Partial outageAug 25, 2026 · resolved in 1m
Affected: Folk main website
Other CRMs to consider
- Insightly · #1 · 100% uptime
- HubSpot CRM · #2 · 100% uptime
- Close · #4 · 99.89% uptime
- monday CRM · #5 · 99.86% uptime