Marketing Automation & CDPs · reliability comparison
Census vs RudderStack: which is more reliable? (2026)
RudderStack is more reliable than Census, scoring 93.0 vs 78.8 out of 100. Over the last 90 days Census reported 5 incidents and RudderStack reported 3, with effective uptime of 99.72% and 99.94% respectively. RudderStack resolves incidents faster on average (57m).
Data updated Nov 1, 2026 · How we score
| Metric | Census | RudderStack |
|---|---|---|
| Reliability score | 78.8 | 93.0 |
| Rank (marketing automation platforms) | #7 | #4 |
| Uptime (90 days) | 99.72% | 99.94% |
| Incidents (90 days) | 5 | 3 |
| Partial / major outages | 5 | 1 |
| Avg time to resolve | 2h 13m | 57m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Census and RudderStack differ
- Census reported 67% more incidents than RudderStack over the last 90 days (5 vs 3).
- Census had 5 partial or major outages, compared with 1 for RudderStack.
- RudderStack fixes problems faster: 57m on average, against 2h 13m for Census (2.3× quicker).
- Census's longest outage on record lasted 5h 7m (Jan 5, 2026); RudderStack's lasted 1h 36m (Jun 30, 2026).
90-day uptime
Census
RudderStack
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Census incidents
- Partial outageOct 1, 2026 · resolved in 3h 16m
Sync Outage in azure-eastus regionofficial update ↗
Affected: Sync Engine
- Partial outageSep 16, 2026 · resolved in 3h 51m
LinkedIn Sync Failures - server responding with status 426official update ↗
Affected: Census Sync Management UI
- Major outageSep 9, 2026 · resolved in 52m
App failing to loadofficial update ↗
Affected: Census Sync Management UI
- Partial outageSep 8, 2026 · resolved in 2h 2m
Degraded UI performanceofficial update ↗
Affected: Census Sync Management UI
- Partial outageAug 26, 2026 · resolved in 1h 2m
Facebook (Meta) Sync Failures - API access disrupted
Affected: Census Sync Management UI, Sync Engine
Recent RudderStack incidents
- Major outageSep 29, 2026 · resolved in 1h 1m
Data Ingestion Issue in the EU regionofficial update ↗
Affected: Data Ingestion (EU)
- Degraded performanceSep 21, 2026 · resolved in 35m
Increased latency in US data processing pipeline
Affected: Data Processing Pipeline (US)
- Degraded performanceAug 17, 2026 · resolved in 1h 14m
Other marketing automation platforms to consider
- HubSpot Marketing Hub · #1 · 100% uptime
- Customer.io · #2 · 99.99% uptime
- Iterable · #3 · 99.96% uptime
- Hightouch · #5 · 99.92% uptime
See the full most reliable marketing automation & customer data platforms ranking →