AI Chat Assistants · reliability comparison
ChatGPT vs Claude: which is more reliable? (2026)
Claude is more reliable than ChatGPT, scoring 57.0 vs 32.2 out of 100. Over the last 90 days ChatGPT reported 84 incidents and Claude reported 39, with effective uptime of 96.85% and 99.25% respectively. Claude resolves incidents faster on average (1h 24m).
Data updated Nov 2, 2026 · How we score
| Metric | ChatGPT | Claude |
|---|---|---|
| Reliability score | 32.2 | 57.0 |
| Rank (AI chat assistants) | #7 | #5 |
| Uptime (90 days) | 96.85% | 99.25% |
| Incidents (90 days) | 84 | 39 |
| Partial / major outages | 9 | 21 |
| Avg time to resolve | 6h 19m | 1h 24m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where ChatGPT and Claude differ
- ChatGPT reported 2.2× as many incidents as Claude over the last 90 days (84 vs 39).
- Claude had 21 partial or major outages, compared with 9 for ChatGPT.
- Claude fixes problems faster: 1h 24m on average, against 6h 19m for ChatGPT (4.5× quicker).
- ChatGPT's longest outage on record lasted 9h 54m (Oct 7, 2026); Claude's lasted 3h 24m (Aug 24, 2026).
90-day uptime
ChatGPT
Claude
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent ChatGPT incidents
- Degraded performanceOct 30, 2026 · resolved in 1h 35m
Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences
Affected: ChatGPT Work, dots
- InformationalOct 27, 2026 · resolved in 29m
- Degraded performanceOct 23, 2026 · resolved in 50m
Degraded experience with ChatGPT app connections using CIMD
Affected: Connectors/Apps
- InformationalOct 23, 2026 · resolved in 33m
- InformationalOct 23, 2026 · resolved in 2h 17m
- Degraded performanceOct 22, 2026 · resolved in 2h 4m
Degraded Performance of Dots on Enterprise
Affected: dots
Recent Claude incidents
- Degraded performanceOct 28, 2026 · resolved in 3h 46m
Elevated errors affecting the Google Calendar connector
Affected: claude.ai, Claude Code, Claude Cowork
- Degraded performanceOct 28, 2026 · resolved in 1h 49m
Elevated errors affecting the Gmail connector
Affected: claude.ai, Claude Code, Claude Cowork
- Partial outageOct 27, 2026 · resolved in 41m
Elevated errors for Claude Sonnet 5.5
Affected: claude.ai, Claude API (api.anthropic.com), Claude Code, Claude Cowork
- Partial outageOct 27, 2026 · resolved in 42m
Elevated errors for Claude Sonnet 5.5
Affected: claude.ai, Claude API (api.anthropic.com), Claude Code, Claude Cowork
- Partial outageOct 25, 2026 · resolved in 32m
Elevated errors for Claude Fable 5.1
Affected: claude.ai, Claude API (api.anthropic.com), Claude Code, Claude Cowork
- Partial outageOct 25, 2026 · resolved in 1h 39m
Elevated errors for Claude Sonnet 5.5 and other models
Affected: claude.ai, Claude API (api.anthropic.com), Claude Code, Claude Cowork
Other AI chat assistants to consider
- Gemini · #1 · 99.94% uptime
- Perplexity · #2 · 99.83% uptime
- Grok · #3 · 99.78% uptime
- DeepSeek Chat · #4 · 100% uptime