AI Chat Assistants · reliability comparison
ChatGPT vs Perplexity: which is more reliable? (2026)
Perplexity is more reliable than ChatGPT, scoring 84.0 vs 32.2 out of 100. Over the last 90 days ChatGPT reported 84 incidents and Perplexity reported 8, with effective uptime of 96.84% and 99.83% respectively. Perplexity resolves incidents faster on average (1h 19m).
Data updated Nov 1, 2026 · How we score
| Metric | ChatGPT | Perplexity |
|---|---|---|
| Reliability score | 32.2 | 84.0 |
| Rank (AI chat assistants) | #7 | #2 |
| Uptime (90 days) | 96.84% | 99.83% |
| Incidents (90 days) | 84 | 8 |
| Partial / major outages | 9 | 3 |
| Avg time to resolve | 6h 19m | 1h 19m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where ChatGPT and Perplexity differ
- ChatGPT reported 10.5× as many incidents as Perplexity over the last 90 days (84 vs 8).
- ChatGPT had 9 partial or major outages, compared with 3 for Perplexity.
- Perplexity fixes problems faster: 1h 19m on average, against 6h 19m for ChatGPT (4.8× quicker).
- ChatGPT's longest outage on record lasted 9h 54m (Oct 7, 2026); Perplexity's lasted 4h 31m (Jun 4, 2026).
90-day uptime
ChatGPT
Perplexity
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent ChatGPT incidents
- Degraded performanceOct 30, 2026 · resolved in 1h 35m
Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences
Affected: ChatGPT Work, dots
- InformationalOct 27, 2026 · resolved in 29m
- Degraded performanceOct 23, 2026 · resolved in 50m
Degraded experience with ChatGPT app connections using CIMD
Affected: Connectors/Apps
- InformationalOct 23, 2026 · resolved in 33m
- InformationalOct 23, 2026 · resolved in 2h 17m
- Degraded performanceOct 22, 2026 · resolved in 2h 4m
Degraded Performance of Dots on Enterprise
Affected: dots
Recent Perplexity incidents
- MaintenanceOct 13, 2026 · ongoing
Scheduled Computer Maintenance
Affected: Computer
- Degraded performanceOct 9, 2026 · resolved in 37m
Elevated API errors and timeouts
Affected: Computer, API, Website, App
- MaintenanceSep 7, 2026 · ongoing
Status page migration to incident.io
Affected: Website, App, Computer
- Partial outageSep 5, 2026 · resolved in 2h 19m
We have identified few connectors that are impacting users.
Affected: Computer
- Major outageSep 3, 2026 · resolved in 40m
Issue with usage based billing
Affected: Computer
- InformationalAug 31, 2026 · resolved in 34m
Affected: Computer
Other AI chat assistants to consider
- Gemini · #1 · 99.94% uptime
- Grok · #3 · 99.77% uptime
- DeepSeek Chat · #4 · 100% uptime
- Pi · #5 · 99.01% uptime