Restaurant Online Ordering Platforms · reliability comparison
Checkmate vs ChowNow: which is more reliable? (2026)
Checkmate is more reliable than ChowNow, scoring 91.3 vs 40.0 out of 100. Over the last 90 days Checkmate reported 3 incidents and ChowNow reported 0, with effective uptime of 99.93% and 72.46% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Checkmate | ChowNow |
|---|---|---|
| Reliability score | 91.3 | 40.0 |
| Rank (online ordering platforms) | #7 | — |
| Uptime (90 days) | 99.93% | 72.46% |
| Incidents (90 days) | 3 | 0 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 1h 21m | — |
| Outages we detected | 0 | 1 |
| Transparency score | 100/100 | 0/100 |
Where Checkmate and ChowNow differ
- ChowNow reported no incidents in the last 90 days, while Checkmate reported 3.
- Checkmate had 2 partial or major outages, compared with 0 for ChowNow.
- Our own probes detected 0 outages at Checkmate and 1 at ChowNow, of which 0 and 0 respectively were acknowledged on their status pages.
90-day uptime
Checkmate
ChowNow
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Checkmate incidents
- Degraded performanceAug 31, 2026 · resolved in 1h 30m
Checkmate Platform Performance Degradation
Affected: Order Processing, Menu Management
- Partial outageAug 27, 2026 · resolved in 2h 10m
Checkmate Platform Intermittent Interruptionofficial update ↗
Affected: Order Processing, Direct Ordering UI + Customer Sites, Menu Management
- Partial outageAug 3, 2026 · resolved in 22m
Checkmate Platform Intermittent Interruption
Affected: Order Processing, Menu Management
Recent ChowNow incidents
No incidents reported by ChowNow in the last 90 days.
Other online ordering platforms to consider
- SpotOn · #1 · 100% uptime
- Deliverect · #2 · 100% uptime
- Menufy · #3 · 99.97% uptime
- DoorDash Storefront · #4 · 99.97% uptime
See the full most reliable restaurant online ordering platforms ranking →