Restaurant Online Ordering Platforms · reliability comparison
Checkmate vs DoorDash Storefront: which is more reliable? (2026)
Checkmate and DoorDash Storefront are effectively tied on reliability (92.4 vs 92.9). Over the last 90 days Checkmate reported 2 incidents and DoorDash Storefront reported 2, with effective uptime of 99.93% and 99.97% respectively. Checkmate resolves incidents faster on average (1h 50m).
Data updated Nov 1, 2026 · How we score
| Metric | Checkmate | DoorDash Storefront |
|---|---|---|
| Reliability score | 92.4 | 92.9 |
| Rank (online ordering platforms) | #6 | #4 |
| Uptime (90 days) | 99.93% | 99.97% |
| Incidents (90 days) | 2 | 2 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 1h 50m | 3h 23m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Checkmate and DoorDash Storefront differ
- Checkmate had 1 partial or major outage, compared with 0 for DoorDash Storefront.
- Checkmate fixes problems faster: 1h 50m on average, against 3h 23m for DoorDash Storefront.
- Checkmate's longest outage on record lasted 2h 10m (Aug 27, 2026); DoorDash Storefront's lasted 2h 41m (Jun 28, 2026).
90-day uptime
Checkmate
DoorDash Storefront
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Checkmate incidents
- Degraded performanceAug 31, 2026 · resolved in 1h 30m
Checkmate Platform Performance Degradation
Affected: Order Processing, Menu Management
- Partial outageAug 27, 2026 · resolved in 2h 10m
Checkmate Platform Intermittent Interruptionofficial update ↗
Affected: Order Processing, Direct Ordering UI + Customer Sites, Menu Management
Recent DoorDash Storefront incidents
- Degraded performanceOct 20, 2026 · resolved in 3h 23m
Affected: Orders, Menu Updates
- InformationalSep 27, 2026 · resolved in 3h 16m
AWS Outage -- Doordash Health Impacted
Affected: Drive API, Developer Portal, Merchant Portal, Orders, Menu Updates
Other online ordering platforms to consider
- SpotOn · #1 · 100% uptime
- Deliverect · #2 · 100% uptime
- Menufy · #3 · 99.97% uptime
- Popmenu · #5 · 99.96% uptime
See the full most reliable restaurant online ordering platforms ranking →