Restaurant Online Ordering Platforms · reliability comparison
Checkmate vs Lunchbox: which is more reliable? (2026)
Checkmate and Lunchbox are effectively tied on reliability (92.4 vs 92.1). Over the last 90 days Checkmate reported 2 incidents and Lunchbox reported 6, with effective uptime of 99.93% and 99.95% respectively. Lunchbox resolves incidents faster on average (1h 17m).
Data updated Nov 1, 2026 · How we score
| Metric | Checkmate | Lunchbox |
|---|---|---|
| Reliability score | 92.4 | 92.1 |
| Rank (online ordering platforms) | #6 | #7 |
| Uptime (90 days) | 99.93% | 99.95% |
| Incidents (90 days) | 2 | 6 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 1h 50m | 1h 17m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Checkmate and Lunchbox differ
- Lunchbox reported 3× as many incidents as Checkmate over the last 90 days (6 vs 2).
- Checkmate had 1 partial or major outage, compared with 0 for Lunchbox.
- Lunchbox fixes problems faster: 1h 17m on average, against 1h 50m for Checkmate.
- Checkmate's longest outage on record lasted 2h 10m (Aug 27, 2026); Lunchbox's lasted 2h 32m (May 5, 2026).
90-day uptime
Checkmate
Lunchbox
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Checkmate incidents
- Degraded performanceAug 31, 2026 · resolved in 1h 30m
Checkmate Platform Performance Degradation
Affected: Order Processing, Menu Management
- Partial outageAug 27, 2026 · resolved in 2h 10m
Checkmate Platform Intermittent Interruptionofficial update ↗
Affected: Order Processing, Direct Ordering UI + Customer Sites, Menu Management
Recent Lunchbox incidents
- Degraded performanceOct 23, 2026 · resolved in 1h 32m
3P Order Processing Degradation
Affected: Aggregation
- Degraded performanceSep 21, 2026 · resolved in 1h 13m
Mutual 3rd Party Netlify site for Web: Errors accessing Netlify-hosted sites
Affected: Lunchbox 2.0 Web
- Degraded performanceSep 7, 2026 · resolved in 1h
Lunchbox 2.0 - Incident - Loyalty Lookup and Order Aggregation Degraded Performance
Affected: Lunchbox Loyalty, Aggregation
- InformationalAug 26, 2026 · resolved in 16m
Lunchbox 2.0 - Incident - Degraded Performance
Affected: Lunchbox Admin Dashboard, Lunchbox 2.0 Apps, Lunchbox Loyalty, Lunchbox 2.0 Web, Lunchbox 2.0 Catering, Aggregation
- Degraded performanceAug 26, 2026 · resolved in 1h 56m
Affected: DoorDash Marketplace
- Degraded performanceAug 21, 2026 · resolved in 42m
Lunchbox Loyalty Service - Degraded Performance
Affected: Lunchbox Admin Dashboard
Other online ordering platforms to consider
- SpotOn · #1 · 100% uptime
- Deliverect · #2 · 100% uptime
- Menufy · #3 · 99.97% uptime
- DoorDash Storefront · #4 · 99.97% uptime
See the full most reliable restaurant online ordering platforms ranking →