Restaurant Online Ordering Platforms · reliability comparison
Checkmate vs Toast: which is more reliable? (2026)
Checkmate is more reliable than Toast, scoring 92.4 vs 53.5 out of 100. Over the last 90 days Checkmate reported 2 incidents and Toast reported 14, with effective uptime of 99.93% and 98.67% respectively. Checkmate resolves incidents faster on average (1h 50m).
Data updated Nov 1, 2026 · How we score
| Metric | Checkmate | Toast |
|---|---|---|
| Reliability score | 92.4 | 53.5 |
| Rank (online ordering platforms) | #6 | #12 |
| Uptime (90 days) | 99.93% | 98.67% |
| Incidents (90 days) | 2 | 14 |
| Partial / major outages | 1 | 8 |
| Avg time to resolve | 1h 50m | 4h 28m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Checkmate and Toast differ
- Toast reported 7× as many incidents as Checkmate over the last 90 days (14 vs 2).
- Toast had 8 partial or major outages, compared with 1 for Checkmate.
- Checkmate fixes problems faster: 1h 50m on average, against 4h 28m for Toast (2.4× quicker).
- Checkmate's longest outage on record lasted 2h 10m (Aug 27, 2026); Toast's lasted 1d 7h (Sep 17, 2026).
90-day uptime
Checkmate
Toast
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Checkmate incidents
- Degraded performanceAug 31, 2026 · resolved in 1h 30m
Checkmate Platform Performance Degradation
Affected: Order Processing, Menu Management
- Partial outageAug 27, 2026 · resolved in 2h 10m
Checkmate Platform Intermittent Interruptionofficial update ↗
Affected: Order Processing, Direct Ordering UI + Customer Sites, Menu Management
Recent Toast incidents
- Degraded performanceOct 27, 2026 · resolved in 25m
Affected: Sling by Toast Scheduling
- Degraded performanceOct 23, 2026 · resolved in 3h 24m
Toastweb - Toast App Performance Degradation
Affected: Toast POS app, POS Web application
- Degraded performanceOct 14, 2026 · resolved in 3h 20m
10/14/2026 - Sling Latency Issues
Affected: Sling by Toast Scheduling
- Partial outageOct 7, 2026 · resolved in 1h 5m
Affected: Card Processing
- Degraded performanceOct 5, 2026 · resolved in 8h
Affected: Deposits
- Major outageOct 4, 2026 · resolved in 5h 42m
Instant Depositofficial update ↗
Affected: Deposits
Other online ordering platforms to consider
- SpotOn · #1 · 100% uptime
- Deliverect · #2 · 100% uptime
- Menufy · #3 · 99.97% uptime
- DoorDash Storefront · #4 · 99.97% uptime
See the full most reliable restaurant online ordering platforms ranking →