Appointment Scheduling Software · reliability comparison
Chili Piper vs Square Appointments: which is more reliable? (2026)
Chili Piper is more reliable than Square Appointments, scoring 60.6 vs 53.3 out of 100. Over the last 90 days Chili Piper reported 1 incident and Square Appointments reported 12, with effective uptime of 99.44% and 98.93% respectively. Square Appointments resolves incidents faster on average (12h 49m).
Data updated Nov 1, 2026 · How we score
VS
| Metric | Chili Piper | Square Appointments |
|---|---|---|
| Reliability score | 60.6 | 53.3 |
| Rank (scheduling apps) | #8 | #9 |
| Uptime (90 days) | 99.44% | 98.93% |
| Incidents (90 days) | 1 | 12 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 23h 53m | 12h 49m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Chili Piper and Square Appointments differ
- Square Appointments reported 12× as many incidents as Chili Piper over the last 90 days (12 vs 1).
- Chili Piper had 1 partial or major outage, compared with 0 for Square Appointments.
- Square Appointments fixes problems faster: 12h 49m on average, against 23h 53m for Chili Piper.
- Chili Piper's longest outage on record lasted 23h 53m (Sep 15, 2026); Square Appointments's lasted 17h 43m (Apr 30, 2026).
90-day uptime
Chili Piper
Square Appointments
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Chili Piper incidents
- Partial outageSep 15, 2026 · resolved in 23h 53m
Gong connectivity issuesofficial update ↗
Affected: Gong
Recent Square Appointments incidents
- Degraded performanceSep 27, 2026 · resolved in 4h 25m
- Degraded performanceSep 24, 2026 · resolved in 12m
- Degraded performanceSep 21, 2026 · resolved in 2d 4h
- Degraded performanceSep 18, 2026 · resolved in 3h 54m
- Degraded performanceSep 18, 2026 · resolved in 15h 7m
- Degraded performanceSep 16, 2026 · resolved in 34m
Other scheduling apps to consider
- Calendly · #1 · 100% uptime
- Doodle · #2 · 100% uptime
- SavvyCal · #3 · 100% uptime
- Sign In Scheduling (formerly 10to8) · #4 · 100% uptime
See the full most reliable appointment scheduling software ranking →