Restaurant Online Ordering Platforms · reliability comparison
ChowNow vs Lunchbox: which is more reliable? (2026)
Lunchbox is more reliable than ChowNow, scoring 92.1 vs 40.0 out of 100. Over the last 90 days ChowNow reported 0 incidents and Lunchbox reported 6, with effective uptime of 68.35% and 99.95% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | ChowNow | Lunchbox |
|---|---|---|
| Reliability score | 40.0 | 92.1 |
| Rank (online ordering platforms) | — | #7 |
| Uptime (90 days) | 68.35% | 99.95% |
| Incidents (90 days) | 0 | 6 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | — | 1h 17m |
| Outages we detected | 1 | 0 |
| Transparency score | 0/100 | 100/100 |
Where ChowNow and Lunchbox differ
- ChowNow reported no incidents in the last 90 days, while Lunchbox reported 6.
- Our own probes detected 1 outage at ChowNow and 0 at Lunchbox, of which 0 and 0 respectively were acknowledged on their status pages.
90-day uptime
ChowNow
Lunchbox
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent ChowNow incidents
No incidents reported by ChowNow in the last 90 days.
Recent Lunchbox incidents
- Degraded performanceOct 23, 2026 · resolved in 1h 32m
3P Order Processing Degradation
Affected: Aggregation
- Degraded performanceSep 21, 2026 · resolved in 1h 13m
Mutual 3rd Party Netlify site for Web: Errors accessing Netlify-hosted sites
Affected: Lunchbox 2.0 Web
- Degraded performanceSep 7, 2026 · resolved in 1h
Lunchbox 2.0 - Incident - Loyalty Lookup and Order Aggregation Degraded Performance
Affected: Lunchbox Loyalty, Aggregation
- InformationalAug 26, 2026 · resolved in 16m
Lunchbox 2.0 - Incident - Degraded Performance
Affected: Lunchbox Admin Dashboard, Lunchbox 2.0 Apps, Lunchbox Loyalty, Lunchbox 2.0 Web, Lunchbox 2.0 Catering, Aggregation
- Degraded performanceAug 26, 2026 · resolved in 1h 56m
Affected: DoorDash Marketplace
- Degraded performanceAug 21, 2026 · resolved in 42m
Lunchbox Loyalty Service - Degraded Performance
Affected: Lunchbox Admin Dashboard
Other online ordering platforms to consider
- SpotOn · #1 · 100% uptime
- Deliverect · #2 · 100% uptime
- Menufy · #3 · 99.97% uptime
- DoorDash Storefront · #4 · 99.97% uptime
See the full most reliable restaurant online ordering platforms ranking →