Restaurant Online Ordering Platforms · reliability comparison
ChowNow vs Olo: which is more reliable? (2026)
Olo is more reliable than ChowNow, scoring 69.3 vs 40.0 out of 100. Over the last 90 days ChowNow reported 0 incidents and Olo reported 11, with effective uptime of 53.77% and 99.60% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | ChowNow | Olo |
|---|---|---|
| Reliability score | 40.0 | 69.3 |
| Rank (online ordering platforms) | — | #10 |
| Uptime (90 days) | 53.77% | 99.60% |
| Incidents (90 days) | 0 | 11 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | — | 5h 42m |
| Outages we detected | 1 | 0 |
| Transparency score | 0/100 | 100/100 |
Where ChowNow and Olo differ
- ChowNow reported no incidents in the last 90 days, while Olo reported 11.
- Olo had 1 partial or major outage, compared with 0 for ChowNow.
- Our own probes detected 1 outage at ChowNow and 0 at Olo, of which 0 and 0 respectively were acknowledged on their status pages.
90-day uptime
ChowNow
Olo
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent ChowNow incidents
No incidents reported by ChowNow in the last 90 days.
Recent Olo incidents
- Degraded performanceNov 1, 2026 · ongoing
Payment Processor Issues: Givex
Affected: Payment Processing Partners
- Degraded performanceOct 31, 2026 · resolved in 18h 37m
Payment Processor Issues: Givex
Affected: Payment Processing Partners
- InformationalOct 17, 2026 · resolved in 50m
Payment Gateway Issues: FreedomPay
Affected: POS
- Partial outageOct 10, 2026 · resolved in 1h 13m
Scheduled Orders are Firing Late
Affected: Scheduler
- Degraded performanceSep 27, 2026 · resolved in 20m
Payment Processor Issues: Stripe
Affected: Payment Processing Partners
- Degraded performanceSep 27, 2026 · resolved in 2h 48m
Dispatch Service Disruption: DoorDash
Affected: Dispatch Partners
Other online ordering platforms to consider
- SpotOn · #1 · 100% uptime
- Deliverect · #2 · 100% uptime
- Menufy · #3 · 99.97% uptime
- DoorDash Storefront · #4 · 99.97% uptime
See the full most reliable restaurant online ordering platforms ranking →