AI Chat Assistants · reliability comparison
Claude vs Grok: which is more reliable? (2026)
Grok is more reliable than Claude, scoring 83.4 vs 56.9 out of 100. Over the last 90 days Claude reported 39 incidents and Grok reported 4, with effective uptime of 99.25% and 99.77% respectively. Grok resolves incidents faster on average (1h 19m).
Data updated Nov 1, 2026 · How we score
| Metric | Claude | Grok |
|---|---|---|
| Reliability score | 56.9 | 83.4 |
| Rank (AI chat assistants) | #6 | #3 |
| Uptime (90 days) | 99.25% | 99.77% |
| Incidents (90 days) | 39 | 4 |
| Partial / major outages | 21 | 4 |
| Avg time to resolve | 1h 24m | 1h 19m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Claude and Grok differ
- Claude reported 9.8× as many incidents as Grok over the last 90 days (39 vs 4).
- Claude had 21 partial or major outages, compared with 4 for Grok.
- Claude's longest outage on record lasted 3h 24m (Aug 24, 2026); Grok's lasted 3h 39m (Sep 3, 2026).
90-day uptime
Claude
Grok
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Claude incidents
- Degraded performanceOct 28, 2026 · resolved in 3h 46m
Elevated errors affecting the Google Calendar connector
Affected: claude.ai, Claude Code, Claude Cowork
- Degraded performanceOct 28, 2026 · resolved in 1h 49m
Elevated errors affecting the Gmail connector
Affected: claude.ai, Claude Code, Claude Cowork
- Partial outageOct 27, 2026 · resolved in 41m
Elevated errors for Claude Sonnet 5.5
Affected: claude.ai, Claude API (api.anthropic.com), Claude Code, Claude Cowork
- Partial outageOct 27, 2026 · resolved in 42m
Elevated errors for Claude Sonnet 5.5
Affected: claude.ai, Claude API (api.anthropic.com), Claude Code, Claude Cowork
- Partial outageOct 25, 2026 · resolved in 32m
Elevated errors for Claude Fable 5.1
Affected: claude.ai, Claude API (api.anthropic.com), Claude Code, Claude Cowork
- Partial outageOct 25, 2026 · resolved in 1h 39m
Elevated errors for Claude Sonnet 5.5 and other models
Affected: claude.ai, Claude API (api.anthropic.com), Claude Code, Claude Cowork
Recent Grok incidents
- Partial outageOct 30, 2026 · resolved in 1h 3m
- Major outageOct 7, 2026 · resolved in 6m
- Major outageSep 22, 2026 · resolved in 26m
- Major outageSep 3, 2026 · resolved in 3h 39m
Other AI chat assistants to consider
- Gemini · #1 · 99.94% uptime
- Perplexity · #2 · 99.83% uptime
- DeepSeek Chat · #4 · 100% uptime
- Pi · #5 · 99.01% uptime