Legal Practice Management Software · reliability comparison
Clio vs Litify: which is more reliable? (2026)
Clio is more reliable than Litify, scoring 88.0 vs 57.2 out of 100. Over the last 90 days Clio reported 4 incidents and Litify reported 2, with effective uptime of 99.89% and 98.87% respectively. Clio resolves incidents faster on average (2h 37m).
Data updated Nov 2, 2026 · How we score
| Metric | Clio | Litify |
|---|---|---|
| Reliability score | 88.0 | 57.2 |
| Rank (legal practice management platforms) | #2 | #5 |
| Uptime (90 days) | 99.89% | 98.87% |
| Incidents (90 days) | 4 | 2 |
| Partial / major outages | 1 | 2 |
| Avg time to resolve | 2h 37m | 13h 23m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Clio and Litify differ
- Clio reported 2× as many incidents as Litify over the last 90 days (4 vs 2).
- Litify had 2 partial or major outages, compared with 1 for Clio.
- Clio fixes problems faster: 2h 37m on average, against 13h 23m for Litify (5.1× quicker).
- Clio's longest outage on record lasted 3h (Jan 27, 2026); Litify's lasted 21h 59m (Sep 9, 2026).
90-day uptime
Clio
Litify
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Clio incidents
- Degraded performanceSep 17, 2026 · resolved in 1h 30m
Affected: Clio Manage, Clio Grow
- Major outageSep 11, 2026 · resolved in 53m
Service Availability Issuesofficial update ↗
Affected: Clio Manage, Clio Work
- Degraded performanceSep 2, 2026 · resolved in <1m
Connection with Intuit Quickbooks
Affected: Clio Accounting
- Degraded performanceAug 23, 2026 · resolved in 8h 6m
Performance Issues in Document Processing
Affected: Clio Manage
Recent Litify incidents
- Major outageSep 9, 2026 · resolved in 21h 59m
Docrio Calendar Sync Issueofficial update ↗
Affected: Docrio Calendar Sync
- Partial outageSep 3, 2026 · resolved in 4h 46m
Docrio Merge Issueofficial update ↗
Affected: Docrio
Other legal practice management platforms to consider
- MyCase · #1 · 99.97% uptime
- Actionstep · #3 · 99.88% uptime
- Smokeball · #4 · 99.76% uptime
See the full most reliable legal practice management software ranking →