Retail POS · reliability comparison
Clover vs Lightspeed Retail: which is more reliable? (2026)
Clover is more reliable than Lightspeed Retail, scoring 87.8 vs 37.5 out of 100. Over the last 90 days Clover reported 6 incidents and Lightspeed Retail reported 14, with effective uptime of 99.88% and 97.96% respectively. Clover resolves incidents faster on average (1h 55m).
Data updated Nov 1, 2026 · How we score
| Metric | Clover | Lightspeed Retail |
|---|---|---|
| Reliability score | 87.8 | 37.5 |
| Rank (retail POS systems) | #3 | #9 |
| Uptime (90 days) | 99.88% | 97.96% |
| Incidents (90 days) | 6 | 14 |
| Partial / major outages | 1 | 5 |
| Avg time to resolve | 1h 55m | 20h 38m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Clover and Lightspeed Retail differ
- Lightspeed Retail reported 2.3× as many incidents as Clover over the last 90 days (14 vs 6).
- Lightspeed Retail had 5 partial or major outages, compared with 1 for Clover.
- Clover fixes problems faster: 1h 55m on average, against 20h 38m for Lightspeed Retail (10.7× quicker).
- Clover's longest outage on record lasted 7h 28m (Jul 7, 2026); Lightspeed Retail's lasted 6h 31m (Aug 27, 2026).
90-day uptime
Clover
Lightspeed Retail
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Clover incidents
- Partial outageOct 21, 2026 · resolved in 2h 45m
Clover is experiencing an issue impacting Ecommerce products
Affected: Ecommerce, Online Ordering
- InformationalOct 8, 2026 · resolved in 1h 21m
[NA] Clover experiencing issues with the Customer Engagement Apps
- Degraded performanceSep 22, 2026 · resolved in 28m
[NA]Web dashboard login issues for a small subset of merchants on Safari Browsers
Affected: Dashboard
- Degraded performanceSep 16, 2026 · resolved in 3h 19m
Clover in EMEA is experiencing an issue
Affected: Dashboard, Cloud Pay Display
- Degraded performanceAug 30, 2026 · resolved in 1h 54m
[NA] Clover merchants experiencing issues with payment processing
Affected: North America - Payment Authorization Services
- Degraded performanceAug 25, 2026 · resolved in 1h 10m
Clover in NA is experiencing issues with Cloud Pay Display
Affected: Dashboard, Cloud Pay Display
Recent Lightspeed Retail incidents
- InformationalOct 23, 2026 · resolved in 5h 3m
Lightspeed Retail (R/C-Series) Latency or outage
Affected: Retail POS, Retail API
- Degraded performanceOct 21, 2026 · resolved in 1d 21h
Statement on PHP vulnerabilities
Affected: Retail POS, Lightspeed eCom (Europe), Lightspeed eCom (North America & Australia), Back Office, Retail API, Retail POS
- Degraded performanceOct 17, 2026 · resolved in 5h 26m
Affected: Sales History
- Partial outageOct 16, 2026 · resolved in 30m
Store credit issue causing sale errors
Affected: Customer Management
- Degraded performanceOct 16, 2026 · resolved in 3d 15h
LS Pay Payment processing degraded for R-series, C-series and few L-series
Affected: Lightspeed Payments
- Partial outageOct 6, 2026 · resolved in 39m
Lightspeed Retail (S-Series) - BridgePay
Affected: Payments
Other retail POS systems to consider
- Shopify POS · #1 · 100% uptime
- Loyverse · #2 · 99.91% uptime
- Epos Now · #4 · 99.86% uptime
- Revel Systems · #5 · 99.84% uptime