Salon & Spa Booking Software · reliability comparison
DaySmart Salon vs GlossGenius: which is more reliable? (2026)
GlossGenius is more reliable than DaySmart Salon, scoring 65.1 vs 61.0 out of 100. Over the last 90 days DaySmart Salon reported 4 incidents and GlossGenius reported 11, with effective uptime of 99.34% and 99.36% respectively. GlossGenius resolves incidents faster on average (2h 52m).
Data updated Nov 1, 2026 · How we score
VS
| Metric | DaySmart Salon | GlossGenius |
|---|---|---|
| Reliability score | 61.0 | 65.1 |
| Rank (salon & spa booking apps) | #7 | #6 |
| Uptime (90 days) | 99.34% | 99.36% |
| Incidents (90 days) | 4 | 11 |
| Partial / major outages | 2 | 4 |
| Avg time to resolve | 13h 56m | 2h 52m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where DaySmart Salon and GlossGenius differ
- GlossGenius reported 2.8× as many incidents as DaySmart Salon over the last 90 days (11 vs 4).
- GlossGenius had 4 partial or major outages, compared with 2 for DaySmart Salon.
- GlossGenius fixes problems faster: 2h 52m on average, against 13h 56m for DaySmart Salon (4.9× quicker).
- DaySmart Salon's longest outage on record lasted 3d (Jun 16, 2026); GlossGenius's lasted 1d 4h (Jan 19, 2026).
90-day uptime
DaySmart Salon
GlossGenius
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent DaySmart Salon incidents
- InformationalOct 31, 2026 · ongoing
Investigating Reports of Unwanted Text Messages
Affected: Messaging
- Major outageOct 9, 2026 · resolved in 16m
Affected: CardConnect
- InformationalAug 31, 2026 · resolved in 11m
Affected: Web Apps, DaySmart Salon, Pet, Body Art, Spa Mobile Apps, DaySmart Remote Access Mobile App
- Partial outageAug 13, 2026 · resolved in 1d 3h
Incoming Text Messaging Interruptions
Affected: Messaging
Recent GlossGenius incidents
- Degraded performanceOct 28, 2026 · resolved in 3h 29m
- Degraded performanceOct 27, 2026 · resolved in 1h 33m
- Degraded performanceOct 23, 2026 · resolved in 54m
- Partial outageOct 14, 2026 · resolved in 15h 10m
- Degraded performanceSep 29, 2026 · resolved in 14m
- Degraded performanceSep 25, 2026 · resolved in 44m
Other salon & spa booking apps to consider
- Booker · #1 · 99.99% uptime
- Vagaro · #2 · 99.96% uptime
- Timely · #3 · 99.90% uptime
- Meevo · #4 · 99.82% uptime
See the full most reliable salon & spa booking software ranking →