Salon & Spa Booking Software · reliability comparison
DaySmart Salon vs Mindbody: which is more reliable? (2026)
DaySmart Salon and Mindbody are effectively tied on reliability (61.0 vs 59.5). Over the last 90 days DaySmart Salon reported 4 incidents and Mindbody reported 7, with effective uptime of 99.34% and 99.42% respectively. DaySmart Salon resolves incidents faster on average (13h 56m).
Data updated Nov 2, 2026 · How we score
| Metric | DaySmart Salon | Mindbody |
|---|---|---|
| Reliability score | 61.0 | 59.5 |
| Rank (salon & spa booking apps) | #7 | #9 |
| Uptime (90 days) | 99.34% | 99.42% |
| Incidents (90 days) | 4 | 7 |
| Partial / major outages | 2 | 1 |
| Avg time to resolve | 13h 56m | 15h 55m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where DaySmart Salon and Mindbody differ
- Mindbody reported 75% more incidents than DaySmart Salon over the last 90 days (7 vs 4).
- DaySmart Salon had 2 partial or major outages, compared with 1 for Mindbody.
- DaySmart Salon fixes problems faster: 13h 56m on average, against 15h 55m for Mindbody.
- DaySmart Salon's longest outage on record lasted 3d (Jun 16, 2026); Mindbody's lasted 3h 38m (Jun 8, 2026).
90-day uptime
DaySmart Salon
Mindbody
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent DaySmart Salon incidents
- InformationalOct 31, 2026 · ongoing
Investigating Reports of Unwanted Text Messages
Affected: Messaging
- Major outageOct 9, 2026 · resolved in 16m
Affected: CardConnect
- InformationalAug 31, 2026 · resolved in 11m
Affected: Web Apps, DaySmart Salon, Pet, Body Art, Spa Mobile Apps, DaySmart Remote Access Mobile App
- Partial outageAug 13, 2026 · resolved in 1d 3h
Incoming Text Messaging Interruptionsofficial update ↗
Affected: Messaging
Recent Mindbody incidents
- InformationalOct 26, 2026 · resolved in 2d 18h
- InformationalOct 26, 2026 · resolved in 1h 55m
- Degraded performanceOct 20, 2026 · resolved in 1h 28m
Error accessing Clients tab in Core site
Affected: Mindbody Web Software - Europe, Middle East, and Africa, Mindbody Web Software - North, Central, and South America, Mindbody Web Software - Asia Pacific
- Partial outageOct 5, 2026 · resolved in 1h 14m
Branded Web Manager and App Checkout Issues
Affected: Mindbody Branded Web, Mindbody Branded App, Mindbody App
- Degraded performanceSep 27, 2026 · resolved in 4h 44m
Affilitate API 404 errors on read-only routes
Affected: Mindbody API
- MaintenanceSep 18, 2026 · ongoing
Affected: Mindbody Class Check-In App, Mindbody Webhooks, Mindbody Website, Mindbody API, Mindbody Branded App, Mindbody Corporate Tools +9 more
Other salon & spa booking apps to consider
- Booker · #1 · 99.99% uptime
- Vagaro · #2 · 99.96% uptime
- Timely · #3 · 99.90% uptime
- Meevo · #4 · 99.82% uptime
See the full most reliable salon & spa booking software ranking →