Veterinary Practice Management Software · reliability comparison
Digitail vs PetDesk: which is more reliable? (2026)
Digitail and PetDesk are effectively tied on reliability (100.0 vs 99.2). Over the last 90 days Digitail reported 0 incidents and PetDesk reported 2, with effective uptime of 100% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Digitail | PetDesk |
|---|---|---|
| Reliability score | 100.0 | 99.2 |
| Rank (veterinary practice management systems) | — | #1 |
| Uptime (90 days) | 100% | 100% |
| Incidents (90 days) | 0 | 2 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | — | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Digitail and PetDesk differ
- Digitail reported no incidents in the last 90 days, while PetDesk reported 2.
- Digitail's longest incident on record lasted 2h (Jan 12, 2026); PetDesk's lasted 5h 6m (Nov 18, 2025).
90-day uptime
Digitail
PetDesk
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Digitail incidents
No incidents reported by Digitail in the last 90 days.
Recent PetDesk incidents
- InformationalSep 3, 2026 · resolved in 1h 48m
- InformationalAug 14, 2026 · resolved in 8m
Other veterinary practice management systems to consider
- Otto · #2 · 100% uptime
- IDEXX Neo · #3 · 99.94% uptime
- Vetstoria · #4 · 99.96% uptime
- Vetspire · #5 · 99.90% uptime
See the full most reliable veterinary practice management software ranking →