Restaurant Online Ordering Platforms · reliability comparison
DoorDash Storefront vs SpotOn: which is more reliable? (2026)
SpotOn is more reliable than DoorDash Storefront, scoring 99.2 vs 92.9 out of 100. Over the last 90 days DoorDash Storefront reported 2 incidents and SpotOn reported 2, with effective uptime of 99.97% and 100% respectively.
Data updated Nov 1, 2026 · How we score
VS
| Metric | DoorDash Storefront | SpotOn |
|---|---|---|
| Reliability score | 92.9 | 99.2 |
| Rank (online ordering platforms) | #4 | #1 |
| Uptime (90 days) | 99.97% | 100% |
| Incidents (90 days) | 2 | 2 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 3h 23m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where DoorDash Storefront and SpotOn differ
- DoorDash Storefront's longest outage on record lasted 2h 41m (Jun 28, 2026); SpotOn's lasted 2h 51m (Nov 25, 2025).
90-day uptime
DoorDash Storefront
SpotOn
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent DoorDash Storefront incidents
- Degraded performanceOct 20, 2026 · resolved in 3h 23m
Affected: Orders, Menu Updates
- InformationalSep 27, 2026 · resolved in 3h 16m
AWS Outage -- Doordash Health Impacted
Affected: Drive API, Developer Portal, Merchant Portal, Orders, Menu Updates
Recent SpotOn incidents
- InformationalAug 26, 2026 · resolved in 12m
- InformationalAug 10, 2026 · resolved in 36m
Online orders (Doordash, Ubereats, ORD) are not showing modifiers when orders reach the kitchen
Affected: SpotOn Restaurant Express, SpotOn Online Ordering
Other online ordering platforms to consider
- Deliverect · #2 · 100% uptime
- Menufy · #3 · 99.97% uptime
- Popmenu · #5 · 99.96% uptime
- Lunchbox · #6 · 99.95% uptime
See the full most reliable restaurant online ordering platforms ranking →