Restaurant Online Ordering Platforms · reliability comparison
DoorDash Storefront vs Toast: which is more reliable? (2026)
DoorDash Storefront is more reliable than Toast, scoring 92.9 vs 53.5 out of 100. Over the last 90 days DoorDash Storefront reported 2 incidents and Toast reported 14, with effective uptime of 99.97% and 98.67% respectively. DoorDash Storefront resolves incidents faster on average (3h 23m).
Data updated Nov 1, 2026 · How we score
| Metric | DoorDash Storefront | Toast |
|---|---|---|
| Reliability score | 92.9 | 53.5 |
| Rank (online ordering platforms) | #4 | #12 |
| Uptime (90 days) | 99.97% | 98.67% |
| Incidents (90 days) | 2 | 14 |
| Partial / major outages | 0 | 8 |
| Avg time to resolve | 3h 23m | 4h 28m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where DoorDash Storefront and Toast differ
- Toast reported 7× as many incidents as DoorDash Storefront over the last 90 days (14 vs 2).
- Toast had 8 partial or major outages, compared with 0 for DoorDash Storefront.
- DoorDash Storefront fixes problems faster: 3h 23m on average, against 4h 28m for Toast.
- DoorDash Storefront's longest outage on record lasted 2h 41m (Jun 28, 2026); Toast's lasted 1d 7h (Sep 17, 2026).
90-day uptime
DoorDash Storefront
Toast
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent DoorDash Storefront incidents
- Degraded performanceOct 20, 2026 · resolved in 3h 23m
Affected: Orders, Menu Updates
- InformationalSep 27, 2026 · resolved in 3h 16m
AWS Outage -- Doordash Health Impacted
Affected: Drive API, Developer Portal, Merchant Portal, Orders, Menu Updates
Recent Toast incidents
- Degraded performanceOct 27, 2026 · resolved in 25m
Affected: Sling by Toast Scheduling
- Degraded performanceOct 23, 2026 · resolved in 3h 24m
Toastweb - Toast App Performance Degradation
Affected: Toast POS app, POS Web application
- Degraded performanceOct 14, 2026 · resolved in 3h 20m
10/14/2026 - Sling Latency Issues
Affected: Sling by Toast Scheduling
- Partial outageOct 7, 2026 · resolved in 1h 5m
Affected: Card Processing
- Degraded performanceOct 5, 2026 · resolved in 8h
Affected: Deposits
- Major outageOct 4, 2026 · resolved in 5h 42m
Affected: Deposits
Other online ordering platforms to consider
- SpotOn · #1 · 100% uptime
- Deliverect · #2 · 100% uptime
- Menufy · #3 · 99.97% uptime
- Popmenu · #5 · 99.96% uptime
See the full most reliable restaurant online ordering platforms ranking →