E-commerce Platforms · reliability comparison
Ecwid vs Lightspeed eCom: which is more reliable? (2026)
Ecwid is more reliable than Lightspeed eCom, scoring 93.1 vs 54.1 out of 100. Over the last 90 days Ecwid reported 2 incidents and Lightspeed eCom reported 5, with effective uptime of 99.93% and 99.15% respectively. Ecwid resolves incidents faster on average (1h 6m).
Data updated Nov 1, 2026 · How we score
| Metric | Ecwid | Lightspeed eCom |
|---|---|---|
| Reliability score | 93.1 | 54.1 |
| Rank (e-commerce platforms) | #4 | #6 |
| Uptime (90 days) | 99.93% | 99.15% |
| Incidents (90 days) | 2 | 5 |
| Partial / major outages | 1 | 1 |
| Avg time to resolve | 1h 6m | 1d 6h |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Ecwid and Lightspeed eCom differ
- Lightspeed eCom reported 2.5× as many incidents as Ecwid over the last 90 days (5 vs 2).
- Ecwid fixes problems faster: 1h 6m on average, against 1d 6h for Lightspeed eCom (27.3× quicker).
- Ecwid's longest outage on record lasted 11h 59m (May 14, 2026); Lightspeed eCom's lasted 39m (Aug 7, 2026).
90-day uptime
Ecwid
Lightspeed eCom
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Ecwid incidents
- Major outageOct 9, 2026 · resolved in 1h 24m
Ecwid storefronts and control panels are unavailable
Affected: Storefront, Admin
- Degraded performanceAug 7, 2026 · resolved in 48m
[Outage] Some storefronts may be slowed down
Affected: Storefront, Checkout
Recent Lightspeed eCom incidents
- InformationalOct 23, 2026 · resolved in 5h 3m
Lightspeed Retail (R/C-Series) Latency or outage
Affected: Retail POS, Retail API
- Degraded performanceOct 23, 2026 · resolved in 2h 12m
Slowness on C-Series webshops in Europe
Affected: Lightspeed eCom (Europe)
- Degraded performanceOct 21, 2026 · resolved in 1d 21h
Statement on PHP vulnerabilities
Affected: Retail POS, Lightspeed eCom (Europe), Lightspeed eCom (North America & Australia), Back Office, Retail API, Retail POS
- Degraded performanceOct 16, 2026 · resolved in 3d 15h
LS Pay Payment processing degraded for R-series, C-series and few L-series
Affected: Lightspeed Payments
- Major outageAug 7, 2026 · resolved in 39m
C-series Backoffice and storefront checkout issues
Affected: Lightspeed eCom (Europe)
Other e-commerce platforms to consider
- Shopify · #1 · 100% uptime
- Squarespace · #2 · 99.98% uptime
- GoDaddy Online Store · #3 · 99.97% uptime
- Wix · #5 · 99.85% uptime