E-commerce Platforms · reliability comparison
Ecwid vs Squarespace: which is more reliable? (2026)
Squarespace is more reliable than Ecwid, scoring 96.4 vs 93.1 out of 100. Over the last 90 days Ecwid reported 2 incidents and Squarespace reported 1, with effective uptime of 99.93% and 99.98% respectively. Squarespace resolves incidents faster on average (48m).
Data updated Nov 1, 2026 · How we score
| Metric | Ecwid | Squarespace |
|---|---|---|
| Reliability score | 93.1 | 96.4 |
| Rank (e-commerce platforms) | #4 | #2 |
| Uptime (90 days) | 99.93% | 99.98% |
| Incidents (90 days) | 2 | 1 |
| Partial / major outages | 1 | 1 |
| Avg time to resolve | 1h 6m | 48m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Ecwid and Squarespace differ
- Ecwid reported 2× as many incidents as Squarespace over the last 90 days (2 vs 1).
- Squarespace fixes problems faster: 48m on average, against 1h 6m for Ecwid.
- Ecwid's longest outage on record lasted 11h 59m (May 14, 2026); Squarespace's lasted 3h 58m (Dec 16, 2025).
90-day uptime
Ecwid
Squarespace
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Ecwid incidents
- Major outageOct 9, 2026 · resolved in 1h 24m
Ecwid storefronts and control panels are unavailable
Affected: Storefront, Admin
- Degraded performanceAug 7, 2026 · resolved in 48m
[Outage] Some storefronts may be slowed down
Affected: Storefront, Checkout
Recent Squarespace incidents
- Partial outageSep 28, 2026 · resolved in 48m
Squarespace loading and editing Issues
Affected: Site Editing, Commerce, Email Campaigns
Other e-commerce platforms to consider
- Shopify · #1 · 100% uptime
- GoDaddy Online Store · #3 · 99.97% uptime
- Wix · #5 · 99.85% uptime
- Lightspeed eCom · #6 · 99.15% uptime