E-commerce Platforms · reliability comparison
Ecwid vs Volusion: which is more reliable? (2026)
Ecwid is more reliable than Volusion, scoring 93.1 vs 51.0 out of 100. Over the last 90 days Ecwid reported 2 incidents and Volusion reported 12, with effective uptime of 99.93% and 98.81% respectively. Ecwid resolves incidents faster on average (1h 6m).
Data updated Nov 1, 2026 · How we score
| Metric | Ecwid | Volusion |
|---|---|---|
| Reliability score | 93.1 | 51.0 |
| Rank (e-commerce platforms) | #4 | #9 |
| Uptime (90 days) | 99.93% | 98.81% |
| Incidents (90 days) | 2 | 12 |
| Partial / major outages | 1 | 3 |
| Avg time to resolve | 1h 6m | 12h 15m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Ecwid and Volusion differ
- Volusion reported 6× as many incidents as Ecwid over the last 90 days (12 vs 2).
- Volusion had 3 partial or major outages, compared with 1 for Ecwid.
- Ecwid fixes problems faster: 1h 6m on average, against 12h 15m for Volusion (11.1× quicker).
- Ecwid's longest outage on record lasted 11h 59m (May 14, 2026); Volusion's lasted 5h 40m (Dec 29, 2025).
90-day uptime
Ecwid
Volusion
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Ecwid incidents
- Major outageOct 9, 2026 · resolved in 1h 24m
Ecwid storefronts and control panels are unavailable
Affected: Storefront, Admin
- Degraded performanceAug 7, 2026 · resolved in 48m
[Outage] Some storefronts may be slowed down
Affected: Storefront, Checkout
Recent Volusion incidents
- Degraded performanceOct 21, 2026 · resolved in 2h 52m
Slowness in Admin Areas and Intermittent Errors on Category Pages
Affected: Merchant Storefronts, Merchant Dashboard
- Degraded performanceOct 14, 2026 · resolved in 17h 24m
Outgoing Store Email Delivery Issues
Affected: Email Services
- Partial outageOct 8, 2026 · resolved in 2h 52m
PayPal Payment Experiencing Disruptions
Affected: Payment Gateway Services
- Degraded performanceOct 7, 2026 · resolved in 4h 8m
Investigating Intermittent Service Slowness
Affected: Merchant Storefronts, Merchant Dashboard
- Degraded performanceOct 6, 2026 · resolved in 4h 55m
3rd Party API Connection Issues
Affected: Third-Party Services
- Degraded performanceOct 2, 2026 · resolved in 6h 11m
Errors with Checkout using PPCP and Live Rates
Affected: Payment Gateway Services, Third-Party Services
Other e-commerce platforms to consider
- Shopify · #1 · 100% uptime
- Squarespace · #2 · 99.98% uptime
- GoDaddy Online Store · #3 · 99.97% uptime
- Wix · #5 · 99.85% uptime