Retail POS · reliability comparison
Erply vs Zettle by PayPal: which is more reliable? (2026)
Erply is more reliable than Zettle by PayPal, scoring 96.8 vs 78.1 out of 100. Over the last 90 days Erply reported 2 incidents and Zettle by PayPal reported 2, with effective uptime of 99.99% and 99.82% respectively. Erply resolves incidents faster on average (1m).
Data updated Nov 1, 2026 · How we score
| Metric | Erply | Zettle by PayPal |
|---|---|---|
| Reliability score | 96.8 | 78.1 |
| Rank (retail POS systems) | #2 | #7 |
| Uptime (90 days) | 99.99% | 99.82% |
| Incidents (90 days) | 2 | 2 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 1m | 12h 51m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Erply and Zettle by PayPal differ
- Erply had 2 partial or major outages, compared with 0 for Zettle by PayPal.
- Erply fixes problems faster: 1m on average, against 12h 51m for Zettle by PayPal (642.3× quicker).
90-day uptime
Erply
Zettle by PayPal
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Erply incidents
- Major outageNov 1, 2026 · resolved in <1m
Affected: 🏠 Home Page
- Major outageOct 29, 2026 · resolved in 2m
Affected: 🎓 Wiki Page
Recent Zettle by PayPal incidents
- Degraded performanceOct 30, 2026 · resolved in 2h 34m
Unable to contact Support team
Affected: UK, Sweden, Norway, Denmark, Finland, Netherlands +6 more
- Degraded performanceOct 7, 2026 · resolved in 23h 8m
DNS incident presenting errors
Affected: UK
Other retail POS systems to consider
- Shopify POS · #1 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime
- Epos Now · #5 · 99.86% uptime